Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Dec 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee discount, healthcare benefits,

Cons

Very little training is offered to hourly managers. Several former full time positions have been down sized into single positions in order to save money. Hours are so scarce that management is often seen ringing on register and assisting on the floor. A large portion of your job performance rating is based on customer surveys and asking customers repeatedly to sign up for the rewards program only makes for longer lines and angry customers.

4.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, fair benefits, competitive salary

Cons

Constant change in major processes seems like the next big idea happens every few months. Huge inconsistency from upper management and a huge disconnect between Corp and store level.

2.0
Nov 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Discount - 30%off including sale items. Constantly busy which makes the days go by quicker. 60% bonus potential.

Cons

Operationally they are 20 years behind other retailers which makes your job harder. IT department is a joke. No exit strategy for clearance which leaves you with a lot of clearance to deal with.

Viewing 73 - 75 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.