Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun place to work, ability to learn new skills, able to earn customer service skills. Some possible growth.

Cons

Salaries not high enough for position. Not enough staff to successful complete job tasks effectively.

2.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Michaels is a good place to work for people with other part-time jobs. Co-workers are very sweet and easy to get along with. You can take classes for free and get discounts on craft supplies and custom framing orders. Taking-in orders is creative and fun when the customer is cooperative.

Cons

Most shifts are short, ranging from 3.5-5 hours long. 4-5 days per week. Pay is $8.03 per hour. You cannot support yourself on the pay here without having additional sources of income. Framing is NOT commission based. This company is also slow with raises. Employees are only eligible for raises after working with the company for a full year. And even then, the raise will be minimal. You'd be lucky to get a 25 cent raise. Associates on the floor make even less, ranging between $7.25 and $7.75 per hour. For closing shifts, framers are expected to either sweep the store floor or clean the bathrooms. And then they are expected to do go-backs and front-face the store. Why doesn't Michaels have a janitorial service? Management will constantly harass the framers if they do not complete a custom framing order every 25 minutes, even while juggling customers (taking-in orders and assisting customers with store products) and checking-in boxes (up to 30 in one day! ) of shipment. The floor is always short-staffed and management is always stressed out. Some associates only get 1 shift per week. Sometimes only 1 associate, a manger, and a framer close down the entire store. Working the truck/ stocking is also stressful for those associates, as they are always rushed and literally yelled at by management. The store makes thousands of dollars in framing everyday. Oftentimes doing $20,000 weeks. I know how much money I have made for this company and it makes me sick to know that I'm lucky to make $600 per month. As a framer, you are also expected to UP SELL to everyone and your reports are compared with the other framers. Customers can be nice but are often rude and have made my co-workers cry on several occasions. Apply here if you like to get jerked around with hours and be harassed by management.

3.0
May 1, 2015
Recommend
CEO approval
Business Outlook

Pros

I like teaching classes, we have great customers for the most part. We used to be able to do creative things like make store samples, and do demonstrations.

Cons

Payroll has been cut to bare minimum. some of my co-workers are only getting 5 hours a week. The whole store only has 3 people running it most days. basic functions of running the store are not getting finished.

Viewing 76 - 78 of 9,672 Reviews

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