Michaels Cashier/Sale Associate reviews

3.5

49% would recommend to a friend

(827 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Cashier/Sale Associate employees have rated Michaels with 3.5 out of 5 stars, based on 827 company reviews on Glassdoor. This indicates that most Cashier/Sale Associate professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Cashier/Sale Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

827 reviews
4.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, employee discount ( I think it was either 20% or 25%, I can't remember for sure), most of the other employees were friendly and willing to help when I was first starting out, or needed help with something.

Cons

Not enough hours for part time, I sometimes wouldn't even work 12 hours a week. I was always scheduled for just under 6 hour shifts (6 hours is the point at which you get a lunch break), so it was frustrating to be scheduled for 5.5 hours and not get my 30 min break from standing at the cash register. Some impatient / rude customers, but that unfortunately comes with the territory.

5.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved loved loved my job at Michaels. Everyone there was genuinely a team player. We always had fun at work. I'd love to work there again.

Cons

Pay is low but if you work during your shift instead of goof off then you will get the hours.

2.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally friendly and easy to get along with. If you're skilled enough at a particular craft, you have the potential to become a classroom instructor.

Cons

Benefits are atrocious for part-time workers, especially with part-time medical benefits being taken away. The hourly pay is too low to live off of on its own, if management doesn't give you enough hours. There's a constant pressure to collect emails from customers (only unique ones, though, because repeat emails don't count). If the store doesn't meet the minimum collection percentage, management prints out a list of employee numbers and highlights the ones that scored the lowest, then proceeds to verbally discipline them in private. Management is a joke, at least at my store. When the store manager gives free passes to one other manager (guaranteed weekends off anytime they ask, working overtime without being asked in order to pocket extra cash, leaving early whenever desired without consequences) and ignores the requests of other managers, the store has become corrupt. When the district manager won't intervene to end the behavior, the system itself has become corrupt.

Viewing 814 - 816 of 827 Reviews

Glassdoor has 9,994 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.