Is Michaels a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Michaels have rated their employer with 3.4 out of 5 stars in 829 Glassdoor reviews. This is a higher than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Sales Associate/Cashier Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Michaels .

Does Michaels pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Michaels with 2.4 out of 5 stars based on 829 anonymously submitted employee reviews. This is 4.1% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Michaels.

How happy are Sales Associate/Cashier professionals working at Michaels?

49% of Sales Associate/Cashier employees at Michaels would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Sales Associate/Cashier professionals have also rated Michaels with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (985) , Sales Associate/Cashier (807) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (91) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 666 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 587 reviews)); "Hours are flexible and perfect for what I need." ((in 366 reviews)); "Flexible scheduling and good for artsy people." ((in 185 reviews)); "Benefits are good for full time and part time employees" ((in 178 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 985 reviews)); "Poor management and mistreatment of employees" ((in 723 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 446 reviews)); "No training and no advance warning." ((in 273 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 120 reviews))

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Michaels

Michaels Sales Associate/Cashier reviews

3.4

49% would recommend to a friend

(829 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Senior management

2.8

Career opportunities

2.4

Compensation and benefits

Sales Associate/Cashier employees have rated Michaels with 3.4 out of 5 stars, based on 829 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

829 reviews

2.0

Feb 13, 2014

Frustrating, Unsanitary, but friendly.

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Getting to work around nice co-workers, helping customers with their craft projects, receiving special employee holiday discounts, and getting to demo products that come in

Cons

None of the bathroom supplies were ever restocked despite several notifications over months (cleaner, gloves, soap, napkins, vomit powder, etc..), rule exceptions for only certain employees ( i.e. letting some dye their hair, letting some choose a register regularly, letting some not show up without consequences, etc..), not being alerted to last minute on the job schedule changes, not being paid for hours you were asked to stay later, Cleaning bathrooms without supplies, having stealing issues with suspicions taken on employees instead of activating cameras.

4.0

Feb 4, 2014

Not a bad place to work.

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Interesting, fulfilling, enjoyable, higher than minimum wage.

Cons

High expectations, short staffing, and lazy coworkers.

4.0

Jan 27, 2014

Typical retail experience, though surrounded by good people.

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Everyone associated with michaels has treated me kindly. The managment here actively looks for artistic and crafty individuals whether it be scrapbooking, knitting or painting etc. In my time here it is a great learning opportunity for those of all levels of retail experience. Basic cashier position covers many different jobs; email collection, answering phone calls, adhering to coupon policies, stocking and cleaning.

Cons

Can get a little overwhelming considering customers can get out of hand. Multitasking is a MUST. Can suddenly get very busy and fast-paced during major holiday seasons.

Viewing 823 - 825 of 829 Reviews

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Michaels

Michaels Sales Associate/Cashier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Frustrating, Unsanitary, but friendly.

Not a bad place to work.

Typical retail experience, though surrounded by good people.

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