Michaels reviews

3.1

44% would recommend to a friend

(9,677 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jun 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, mostly flexible hours for part timers, visible tattoos and piercings as well as un-natural hair colors are ok and in my position (in the frame shop) there's always something new to learn and I can really see my progress and growth within the company. And I do love my fellow framers.

Cons

Upper managment often turns a deaf ear, needs are never met, S**t rolls downhill REAL fast. I started out as a seasonal sales associate and was able to move up into the frame shop pretty quickly, however the obvious 'favoritism' that our store manager displays with the framers has kept me from advancing to senior certified framer. We are expected to meet certain percentages for the product we sell (i.e. masterpiece glass, triple mats, etc.) but because i am never scheduled during the day or for more than 4 hours at a time, i am consistently failing to meet my sales goals. I was told by my district manager that I "was'nt even trying" to sell custom framing when that is clearly not the case here. Also, I never work with any of the other framers, so if there is a job or technique that I am unfamiliar with, I never get the opportunity to learn from one of the other framers. My managers are simply okay with stunting my growth as a framer. Also, when we ran out of cleaning supplies for the bathroom, it took several months to get our store manager to order more (we were cleaning the bathrooms and breakroom with nothing more than plain water) and the same holds true for the frame shop materials. More than once we have been late on getting a customers piece finished because of a lack of appropriate materials.

3.0
May 27, 2011

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are very willing to work around a school schedule. The pay is decent and everyone is professional and friendly.

Cons

It does get busy sometimes. Some of the other workers worked slowly and didn't seem to care much but that wasn't much of a problem.

2.0
May 26, 2011
Recommend
CEO approval
Business Outlook

Pros

- absolutely love the staff (except for one woman and a manager who likes to tell lies) -was given the birthday coordinator job after 4 months of working, which was cool -good first job, for a while

Cons

My biggest complaint is hours. It is so frustrating when I go to check my schedule and I see that I have another week with only 4-5 hours. It makes me feel underappreciated as an employee who's worked there for 8 months to see that employees who were hired last month get 4x as many hours as me. During inventory a few weeks ago, I got at least 15-25 hours per week, but now that they don't need me for inventory, I get a 4.5 hour shift on a saturday every week. If you work at Michaels, get ready to have as few hours as possible. Oh and say goodbye to planning on having days off because you don't get hours, more than once I've made plans thinking I won't be scheduled on those days and had to cancel because I had to go in for a 4 hour shift. Also, the infraction point system is the most ridiculous system ever. 6 points and you're fired, and you get an entire point if you call out sick or for any reason at all. You can have a note from the doctor and you'd still get the point. The code for the point is SICK-PTUNPAID. It's crazy.

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Glassdoor has 9,993 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.