Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,990 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (805) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 660 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 588 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 384 reviews)); "Flexible hours and scheduling." ((in 179 reviews)); "Benefits are good for full time and part time employees" ((in 172 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 991 reviews)); "Management was poor and unorganized" ((in 711 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 445 reviews)); "No training and no advance warning." ((in 286 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 118 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,674 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

2.0

May 5, 2010

Probably depends on the SM

Store operations manager

Recommend

CEO approval

Business Outlook

Pros

Can be a lot of fun employees to work with. Also, partially enjoyable if you honestly love crafts and like helping customers.

Cons

The Store Manager was incompetent and never told me what exactly my job entailed. Parts of my job that I was responsible for were taken over by other employees that had covered the duties previous to my employment. Head office could never seem to make up their minds on the 'dress code', so named so that they were not responsible for the costs of the uniforms. Also, everything down to the heat was controlled at head office in Texas. Try explaining why the receiving room had to be heated because it's -40, when they have no idea what -40 is like.

1.0

Apr 28, 2010

Corporate Direction/New Infraction Alerts

Floral designer

Recommend

CEO approval

Business Outlook

Pros

My short commute is the best reason and the tremendous positive feedback from my repeat customers (complimenting my work).

Cons

The constant changing of rules/sops and weekly if not daily faxes/e-mails of pictures of silly if not stupid designs to follow (aka, make up 100 of these to sell!) when I've been changed from full time with benefits to part time w/out benefits.

2.0

Apr 14, 2010

Lost its way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salaries in line with industry norms Benefits are good and affordable for salaied managers Customers are more pleasant than in general merchadise because Michaels offers a want not a need

Cons

Managers must spend the majority of thier time tasking and not managing due to extremely light payroll budgets. Very inconsistant in the expectations placed on the various districts and stores.

Viewing 9604 - 9606 of 9,674 Reviews

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Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Probably depends on the SM

Corporate Direction/New Infraction Alerts

Lost its way

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Jobs at Michaels