Is Michaels a good company to work for?

Michaels has an overall rating of 3.1 out of 5, based on over 9,988 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Michaels to a friend and 36% have a positive outlook for the business. The best reviews about Michaels have been left by employees working as Part Time Sales Associate , Community Manager and Front End Cashier .

Does Michaels pay their employees well?

According to anonymously submitted Glassdoor reviews, Michaels employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Michaels. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Michaels?

44% of Michaels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michaels 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (983) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 663 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 592 reviews)); "Hours are flexible and perfect for what I need." ((in 376 reviews)); "Flexible hours and scheduling." ((in 198 reviews)); "Benefits are good for full time and part time employees" ((in 174 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 983 reviews)); "Poor management and mistreatment of employees" ((in 719 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 432 reviews)); "No training and no advance warning." ((in 291 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 118 reviews))

What are employees saying about Michaels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michaels layoffs and their outlook for job security at Michaels in 2026.

What are the top reviewed Michaels locations?

Irving , Houston , Dallas , New York , Chicago , Jacksonville , San Diego , Los Angeles , San Antonio , Charlotte , Atlanta , Austin , Miami , Fort Worth , Tampa , Phoenix , Minneapolis , San Jose , Orlando , Richmond , Baltimore , Portland , Philadelphia , Pittsburgh , Las Vegas , Virginia Beach , Cincinnati , Raleigh , Indianapolis , Alexandria

Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews

2.0

Apr 12, 2011

Hectic and unbalanced

Cashier/stocking/customer service

Recommend

CEO approval

Business Outlook

Pros

25% off discount, availability of art or craft classes for free or heavily discounted

Cons

excessive multi tasking, not enough associates to close the store efficiently, no real benefits unless full time, given limited hours and hours given at inconvenient times

3.0

Apr 4, 2011

Going Down Hill

Associate

Recommend

CEO approval

Business Outlook

Pros

*Ive been with the company for over 10yrs. *Its a good company to grow with if you dont mind the low pay. *Its a fun place to work.

Cons

*Very low pay and low raises *The corporate workers keep changing their minds, making it hard to keep up at a store level. *Very high expectations, NO hours to get the work load done *Being a saleried mgr im expected to work on my days off and work 12 + hours a day to get the unrealistic goals done. I have no home life anymore. *New Store of the future thing makes it to where I dont want to advance to a store manager. They take away the saleried Assistant in EVERY store that isnt an A or B volume. Which by the way is very unfair to all of the assistants that have worked their way up the ladder. Now they want to cut our position and cut our pay. *The coupon policy, what a joke. Dont give out 8 different coupons and not let the customers use all of them. It's cruel. And the policy keeps changing but the costomers dont know that. Communicate the coupon policy to them in an email.

3.0

Mar 21, 2011

lowest pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

My favorite thing about woring here was my co-workers, and the fact that I could take plenty of time off for school when I needed it.

Cons

The strict rules about coupon use made for some pretty uppity customers. They pay the bare minimun wage required, and will give you a very small raise of about .25 after an entire year of working there.

Viewing 9646 - 9648 of 9,672 Reviews

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Jobs at Michaels

1st Shift- Material Handler (6AM-2PM) $16.00

R00314160 MATERIAL HANDLER PART TIME 2ND SHIFT MONDAY - FRIDAY 6:00PM to 10:00PM

Michaels

Michaels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hectic and unbalanced

Going Down Hill

lowest pay

Top companies for "Compensation and Benefits" near you

Jobs at Michaels