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      Michaels

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      Michaels reviews

      3.1

      44% would recommend to a friend

      (9,672 total reviews)

      David Boone

      36% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Sep 9, 2008

      You can do better than this!

      Sales staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Probably the only good reason to work there was for the discount on merchandise

      Cons

      I dont think management has a real clue about what is expected to be done by their staff. If they had to work a day in our shoes, things would probably change. Now the stores are kept so hot that everyone is wilting just trying to get through their days. They seem to think that the store can run with just two or three people working. How does that help the customer?

      4.0
      Sep 3, 2008

      Michael's Arts & Crafts, the good, the bad, and corporate.

      Head front end supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      My managers were great, they were only hindered by the corporate office. I was promoted from cashier to Lead Front End Supervisor in only 2 weeks, over employees that worked there for 3 & 5 years. Management also sent me home when they received a phone call from my husband (on my 2nd day working there) that my 18 month old baby was being rushed to the hospital.

      Cons

      The corporate big wigs think they know what is best for all stores, and they do not easily or readily respond to ideas of change (for the better) from the lower employees.

      4.0
      Aug 25, 2008

      should the customer always be right?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular employee reviews, generally good customer base, organized system

      Cons

      In any situation, management takes the side of the customer over the employee. This is probably the same for retail everywhere, but it gets depressing. It's also difficult to leave at the end of a shift, you usually end up staying later to finish things up.

      Viewing 9664 - 9666 of 9,672 Reviews
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      Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.