Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 30, 2016

Customer Experience Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount, internal promotion, most store managers are very good, fair understanding people who focus on hiring happy people.

Cons

Very few assistant manager and store manager opportunities Not all Michaels are the same, I've worked with 9 good store managers and my last one ruined the company for me, it's very unfortunate.

1.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay and appears to have a solid company culture of caring for there employees. I can't think of anything else so I added this to complete the 20 words!

Cons

Where do I start! While I was hired as Store Manager in Training I was provided very little training on Michaels practices and I was supposedly lucky to have been assigned to a MCX (Michaels Center of Excellence) to learn from there version of a top notch GM. This was a newly promoted GM (previous ASM) and all this GM did was sit down and assign all labor intensive tasks to myself and another fellow SMIT. GM didn't even wear a name tag! This was what was shown to myself and this GM was the face of Michaels. I was immediately turned off by there practices. Being someone that has over 15 years in retail management including support roles at regional levels I am used to a certain level of professionalism from every level of an organization. My DM questioned my loyalty several times and went as far as to tell me he didn't want to bring me on board! Way to build a new relationship (shows me how committed he was to me). Once I heard this I started actively looking for another job all the while myself and me fellow SMIT where assigned to a remodel per the DM. This had to be the worst work I have ever done this includes being a regular employee when I first started in retail. GM and ASM claimed DM was concerned the store was falling behind so they attempted to squeeze myself and my fellow SMIT till we both walked out and quit at the same exact time. Run from this place if you have options! If not use them like they'll use you

2.0
Jun 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible, if you get a good store manager they'll make an investment in you, impact you can make on your team and customers. Can get really good deals.

Cons

Upper management only cares about results and numbers and you can tell even tho they pretend to care. Workload is statistically higher than payroll allocated to accomplish. You will almost never be praised for your good work but always be critized for poor performance. They care about what you can DO for them and once you stop or don't play politics they'll put you somewhere you don't want to be or attempt to drive you out.

Viewing 106 - 108 of 9,674 Reviews

Glassdoor has 9,990 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.