Michaels reviews

3.1

44% would recommend to a friend

(9,680 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Aug 25, 2015

Private Brand Manager

Recommend
CEO approval
Business Outlook

Pros

promotes within, strong sales and benefits

Cons

Poor systems and process increases the amount of time to get the job done

3.0
Aug 22, 2015

Store manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discount, creative atmosphere, fast paced.

Cons

Same as most retail, not enough staffing to deliver the service metrics they want, out of touch regional management, shifting priorities

1.0
Aug 20, 2015

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Employee discount was the only real perk, they use to offer health benefits to part time works but have since discontinued that.

Cons

Poor management, understaffing, high expectations for email collection, low pay with minimal chance of advancement, under scheduling, requiring all employees to fulfill roles they were not hired for including floor and replenishment associates cleaning bathrooms and running register while not hire or scheduling enough people to fulfill front of store duties. The constant change of store policies year to year made the environment for workers tiring.

Viewing 205 - 207 of 9,680 Reviews

Glassdoor has 9,996 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.