Is Michaels a good company to work for as a Store Associate?

Store Associate professionals working at Michaels have rated their employer with 3.3 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Store Associate Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Michaels .

Does Michaels pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Michaels with 1.8 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.6% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Michaels.

How happy are Store Associate professionals working at Michaels?

66% of Store Associate employees at Michaels would recommend their employer to a friend. This rating has increased by 1,573% in the past 12 months. Store Associate professionals have also rated Michaels with a 4.1 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.2 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (262) , Certified Custom Framer (249) , Custom Framer (154) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 673 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 590 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 361 reviews)); "Flexible hours and scheduling." ((in 185 reviews)); "Benefits are good for full time and part time employees" ((in 171 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 974 reviews)); "Poor management and mistreatment of employees" ((in 717 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 446 reviews)); "No training and no advance warning." ((in 276 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

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Michaels

Michaels Store Associate reviews

3.3

66% would recommend to a friend

(33 total reviews)

David Boone

Not enough data to show CEO approval

67% positive business outlook

Ratings by category

4.1

Work/Life balance

3.2

Culture & values

3.1

Senior management

2.9

Diversity & inclusion

2.4

Career opportunities

1.8

Compensation and benefits

Store Associate employees have rated Michaels with 3.3 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Store Associate professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

3.0

Jul 9, 2026

Great starter job for younger associates

Store associate

Recommend

CEO approval

Business Outlook

Pros

Great starter job for younger associated

Cons

Nothing at this time for cons

3.0

May 6, 2026

Good for a first job.

Store associate

Recommend

CEO approval

Business Outlook

Pros

Love working at my local Michaels. Management is good, coworkers are competent and friendly.

Cons

Terrible pay, customers can be rude and demanding. Corporate doesn't care about you at all.

4.0

Feb 18, 2026

Enjoyed holiday work

Store associate

Recommend

CEO approval

Business Outlook

Pros

The managers were nice and the work was predictable

Cons

Busy holiday season meant you had to deal with a lot of rude customers, but no more than you'd expect from a typical retail situation

Viewing 1 - 3 of 33 Reviews

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Michaels

Michaels Store Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great starter job for younger associates

Good for a first job.

Enjoyed holiday work

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