Micro Center Customer Service Representative CSR reviews

3.9

68% would recommend to a friend

(85 total reviews)

Richard M. Mershad

81% approve of CEO

62% positive business outlook

Customer Service Representative (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

85 reviews
4.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

flexible hours and good pay for a high school / college student

Cons

business casual attire for all employees and forced to work on your feet all day

avatar
Micro Center Response
5y
We do appreciate all of our students in all of our stores. Thank you for your time with us and this 4 star review. Best, Jen Home Office HR manager
2.0
Oct 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great discount Easy to advance Offered lots of hours

Cons

EXPECTED to work lots of hours even if in high school or college Non compete is not discussed enough during interview Too much pressure put on entry level beginner workers to sell an unreasonable amount of credit cards and warranties which are often a scam.

4.0
Aug 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Good co-workers Friendly environment Helpful and mostly friendly managers Commission bonus even as a CSR (10% of what you sell) Very lenient and understanding management

Cons

Inefficient cash register system Too much is handled by CSRs (Check-out, Returns, Web Pick-Up, Curbside service, and Door Greeter)

avatar
Micro Center Response
5y
Thank you for your 4 star review. We do appreciate your insight on the front end operations of our locations. We wish you the best in your future endeavors. Thanks Home Office HR Manager Jennifer
Viewing 82 - 84 of 85 Reviews

Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.