Item: Micro Center
Rating: 1
Author: Former employee - Customer Service Representative (CSR)

Question 1

Is Micro Center a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Micro Center have rated their employer with 3.9 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Micro Center employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Micro Center now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Micro Center.

Question 2

Does Micro Center pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Micro Center with 3.8 out of 5 stars based on 85 anonymously submitted employee reviews. This is 11.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Micro Center.

Question 3

How happy are Customer Service Representative CSR professionals working at Micro Center?

Accepted Answer

68% of Customer Service Representative CSR employees at Micro Center would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Customer Service Representative CSR professionals have also rated Micro Center with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Micro Center?

Accepted Answer

Sales Associate (188), Customer Service Representative (178), General Sales Associate (116), Customer Service Representative (CSR) (85), Retail Sales Associate (57), Service Technician (47), Systems Sales Associate (35), Sales (26), Warehouse Associate (23), Computer Technician (17), Inventory Specialist (17), Technician (16), BYO Sales Associate (15), Manager (15), Cashier (14)

Question 5

What are the pros of working at Micro Center according to real employee reviews?

Accepted Answer

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

Question 6

What are the cons of working at Micro Center according to real employee reviews?

Accepted Answer

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

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