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Microdesk

Acquired by Symetri

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Microdesk reviews

3.8

73% would recommend to a friend

(16 total reviews)

Michael Delacey

79% approve of CEO

66% positive business outlook

Reviews by job title

16 reviews

Reviews about "Compensation"

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5.0
Aug 1, 2014

Great Experience

Recommend
CEO approval
Business Outlook

Pros

I started at Microdesk about 3 months ago and have been happy with the experience thus far. The hiring process was pretty smooth, but did take a while as the position was 'planned', but they were pretty up-front about that. Once the position was fully approved, the official offer came through. They were very competitive with the salary and a pretty decent time off policy, though I think they could improve the time off a bit. They were flexible with my start date allowing me to sufficiently turn over things at my previous employer. As others have mentioned, it's the 20th anniversary this year and the company is expanding more and more with a company trip (plus significant others) to New Orleans later this year. Can't beat that! The working environment is fairly flexible as long as you get your work done. I like having weekly company calls to hear how the company is doing and what staffing changes (hiring) is taking place. Overall, I feel like they value the worth of employees. Training is also offered and encouraged, especially for those working directly with customers.

Cons

Health insurance costs are pretty high. I was a bit shocked, but I knew this going into the position as I had asked for that information. There are some improvements coming, but I'm not sure if they will bring the cost down much.

1.0
Feb 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Industry education and weekly learning is exemplary Expenses are paid without much hassle Mid-size employer with 50% matching of medical health care plan Established East Coast Brand among Autodesk Partners

Cons

Low morale because of the level of stress and pressure the owner puts on his leadership team which flows downhill. For example: This was the only company I have worked for that placed all the California reps on a performance plan on the final month of a fiscal year and threaten them with termination. These types of tactics are the "norm" at Microdesk and another reviewer wrote accurately that the culture is, unfortunately, "90% stick, and 10% carrot". Assignment of annual quota plan, but little regard by management to look at the business in a 12-month fiscal window and no recognition of performing per plan or an annual performance review. If you over-perform your quota, you will be thanked with an 80%+ hike in your quota the next fiscal year with no performance review and no performance raises. Micro-management style leadership is common here. Over 60+ reps have come and gone in (4) California offices in seven years since they first entered the California market (2005). Intensive manual-labor for entire back office team which results in errors on commission checks, and one is required to audit and submit shortage on deals to prove otherwise. Microdesk is an Autodesk Reseller and among all Resellers in North America they are the only ones who make reps learn 4-5 industry disciplines which inherently leads to climbing a hill the size of Mt. Whitney just to be industry competent. For those of us that enjoy challenges this could be a plus, however, it often overwhelms many new reps just to catch-up against the competition. Average for most reps to finally get the industry and add value to their clients is 18 months. Average reps departing Microdesk is 14 months. The commission plan changes every year and further traps are placed by the management team so that reps are not allowed to make any real compensation and average reps make $8-12K in commission and top reps at most make $20K in commission per year. $2M in Gross Sales will not compensate you into a six figure income due to the compensation plans' structure and traps. Why Go Work Here? 1. Inexperienced Sales Reps who would like to be in the AEC industry are the best fit: Apply here if you have less than 4 years of work experience. Anyone with 7-10+ years of experience: This is Double-AA minor league baseball team and your skills will be appreciated elsewhere. If you do join, then you will figure out all too quickly that the leadership team wants reps who lack critical thinking skills and just do exactly what they are told to do. Problem with that is we're not machines, we're human beings who need to be appreciated and recognized. 2. Industry experience and knowledge, but don't expect rewards, accolades, or positive reinforcement of any kind - it just isn't in the Owner's DNA of how he runs the company.

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