Mike's Bikes reviews

4.1

78% would recommend to a friend

(109 total reviews)

Matt Adams

92% approve of CEO

65% positive business outlook

Mike's Bikes has an employee rating of 4.1 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mike's Bikes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

109 reviews
5.0
Feb 27, 2015

A Place for Cyclists to Have Real Careers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for Mike's Bikes for over a decade, starting on the sales floor and ending my time there in a position of company leadership. There were many, many things about this experience that were incredibly rewarding, but a few points in particular bear mentioning here. Prospective employees should know that the leadership of the company has a philosophy of making Mike's a place for cyclists to have opportunities for a real career immersed in the sport that they love. Regardless of what level one enters the company, if one is talented, hard-working, ambitious, (and sometimes a bit patient) there are chances to move up (and move around). This is a rare and precious thing in bicycle retail, and the owners cultivate this idea specifically. Just as important is the thing that makes this mobility possible: the fact that the company leadership is relentlessly driven toward the goal of continuous improvement. Constant reinvention is a way of life at Mike's at all levels of the company. New ideas and fresh thinking are invited from all corners of the business and in many cases acted upon swiftly. 'Open door' and 'flat' management are mantra here. Finally I'll say that the company has shown a track-record of growth that is the envy of the industry. It's a company that has always been on the rise under the current owners, and they have no intention of resting or slowing down. Successful companies create new opportunities for employees, and people lucky enough to work here have the chance to be a part of that.

Cons

Like any growing company, hard work is part of the deal. Depending on one's role, one can probably expect work at Mike's to be harder than at other outdoor retailers. Expectations can be high. Some people thrive on this—working really hard to be the best at something—and of course others don't. Admittedly this affects work/life balance, but if one truly loves cycling then working in the industry is a goal worth some hard work in my opinion.

2.0
Sep 16, 2014

Decent Perks, Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

Decent industry discounts, several opportunities to interact with vendors, and they award 10 cents per mile ridden during each pay period.

Cons

Store management seems really hit and miss. I worked at a shop that was a big miss. The sales associates also have no decision making abilities, so I felt rather useless in several scenarios because I had to "check the boss" first. Growth opportunities are limited and unappealing. Would I work for Mike's again? Never. Would I recommend a friend to work there? Nope. Would I buy a bike from them? Maybe, though I'd rather go with a smaller shop since they'd be much better with pricing incentives. However, Mike's service plan is a great deal.

4.0
Aug 14, 2014

Good company, lots of potential

Recommend
CEO approval
Business Outlook

Pros

Working for Mike's I always felt like my passions and my work aligned. The people that work there love what they do and you can feel that in day-to-day life. I got to work with customers directly and you can tell that they love and respect the brand as well.

Cons

Because it is still a small place, moving up can be challenging. I ultimately moved on because I didn't see growth looking a few years out. I think they will continue to expand and those possibilities will open up but for now, things can feel stagnant. I also found competition between stores and ecommerce to be challenging but I hear that has changed.

avatar
Mike's Bikes Response
11y
Thanks for the comments. You're right, based largely on staff and client feedback, we did address the competition between online and in-store. Under the new plan, the online sales team has converted to Sales Support and their new charge is to leverage our online resources and inside sales knowledge to assist store staff and improve the in-store customer experience. The reviews so far have been great.
Viewing 103 - 105 of 109 Reviews

Glassdoor has 116 Mike's Bikes reviews submitted anonymously by Mike's Bikes employees. Read employee reviews and ratings on Glassdoor to decide if Mike's Bikes is right for you.