Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
5.0
Dec 7, 2020
Recommend
CEO approval
Business Outlook

Pros

The concept of what you put in is what you get out goes a long way with this company. I started at the company over 6 years ago as a help desk hire and have advanced and transitioned roles several times, always to something bigger and better. There is always an opportunity to grow at this company. I have also learned a lot from all aspects of business and technologies but also have been trained more in how to think so that regardless of the problem, you can find a solution.

Cons

A lot is expected of you and it can be hard on some people, but as long as you try your best there will be success.

2.0
Nov 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Wildly liberal workplace Great place to learn an insane amount

Cons

Wildly liberal workplace Unbelievably bad management Poor decision making from the top

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Miles IT Response
5y
Thank you for being part of our company. Even though your employment with us ended, I hope that you look back on the positive experiences. I appreciate you taking the time to provide this feedback. Your experience does not align with what we believe and want our culture to be at Miles Technologies. We place great emphasis on the manager's relationship with their direct reports. As part of this, we provide ongoing management and leadership training. We encourage our managers and staff to communicate openly and honestly so that we can work together to make sure we are all feel good about the work we do every day and continue to work towards accomplishing our goals. This is all a part of our effort to continuously improve. We wish you the best of luck in your future endeavors as we do for all of our former employees.
1.0
Nov 20, 2020

Broken Record

Recommend
CEO approval
Business Outlook

Pros

The free food was great but now that we can work from home that is even better.

Cons

Support is overworked and under staffed. It's always been this way since I've worked here. Leadership always tries to talk a big game about how things will change but nothing ever does except for people leaving which creates bigger holes to fill. Manager roles were filled out of desperation which is really showing now as there is no leadership or direction anymore.

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Miles IT Response
5y
Thank you for taking the time to write this review. Your post on Glassdoor is anonymous, yet I am confident you and I met through our recruiting process, orientation, and other business interactions. Most of our staff are exhilarated by the opportunities provided by a company that is busy and growing and are not looking to do less in their days. I understand this is not for everyone, yet it is our culture. I personally work because I love what I do. I do not look to do less. I look to accomplish more. I believe most of our staff feel the same since our average tenure is through-the-roof compared to other growing companies. We know how important it is to have great managers. Our belief is that managers are to be coaches that help you accelerate your career path. This is why we have a program for both selecting & developing new managers. We also have ongoing management development classes as part of our Miles University program to help continually develop our existing managers. I welcome the opportunity to discuss your concerns with me personally, please schedule a private appointment for us to discuss.
Viewing 199 - 201 of 289 Reviews

Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.