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Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
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Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 5, 2020
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with many of the positive, kind, health-focused people there! People really care about doing great work and about their clients.

Cons

Culture comes from the top-the CEO has a very, “white guy goes to India once and now wears prayer beads” vibe, literally an official training module was to match business values to chakras on a body. You also don’t qualify for health insurance until working a full calendar month- meaning up to nearly two months. Strange for a wellness brand. They also conducted layoffs of 700 people by sending a single mass email and disconnecting those people’s accounts in the middle of the night. The CEO wanted it done that way, was the word, and the reason he gave in the email was that it “would have taken too long” to have even smaller team managers inform people in person. Team managers were asked not to speak to or reach out to those laid off for days. Consider this culture aspect when considering working here- good sides, but some real worrying lack of empathy.

2.0
Dec 25, 2015

The good 'ol days are over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, wellness bucks, patio parties, stock options

Cons

Management that is so disconnected, good employees getting laid off because of new execs, frustrating processes that change constantly, wasted spending, heavy workloads,

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Mindbody Response
10y
Thanks for your feedback! It's great to hear your thoughts on having great co-workers and benefits. We're thankful to have incredible team members here with us, and excited about the new ESPP program that was implemented this past year. I appreciate your feedback, as there have been a fair amount of natural changes that have occurred over time with our growth. Recently we've rolled out a new performance appraisal program that is centered around new merit increases, detailed reporting on progress, and feedback-centered. Our core values have been, and will always continue to be what our work is centered around, and so we'll be continuing to look for greater improvements in the future. Thank you for all of your hard work and contributions to our team!
2.0
Nov 25, 2022

A great place to work, until it wasn't.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair Pay. Excellent benefits. Creative autonomy. Supportive leadership (mostly).

Cons

1. Underwhelming diversity, especially in Executive Leadership Team (mostly white men). 2. Blatant favoritism/cronyism from the new CEO, especially during the November 2022 layoffs. (Mindbody acquired ClassPass in 2021, retaining all ClassPass employees during the transition. However, in 2022, the CEO from ClassPass became the CEO of Mindbody and shortly after taking over, announced a huge reduction in force, laying off most of the Mindbody Web and Marketing employees. Nearly all original ClassPass employees were spared from the layoffs and several were promoted to the newly vacant roles.) 3. Lack of transparency and misrepresentation of company performance, which directly led to a false sense of job security prior to the layoffs. (Right before the 2022 reduction in force was announced, the new CEO rolled out major, and likely expensive, improvements to the benefits package, leading everyone to believe the company was doing well financially and providing a strong sense of job security and a positive outlook on the future of Mindbody. It was disrespectful and unnecessarily cruel to tease everyone with such promises, knowing full well they would be eliminating so many jobs only a few weeks later… and heading into the holiday season, no less. 4. Bottom line: it was a good job while it lasted, but if offered the opportunity to return, I would decline. I’ve lost all respect for Mindbody/ClassPass and cannot in good conscious recommend them as a trustworthy employer.

Viewing 13 - 15 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.