Miniluxe reviews

3.7

63% would recommend to a friend

(211 total reviews)
avatar

Zoe Krislock

66% approve of CEO

69% positive business outlook

Miniluxe has an employee rating of 3.7 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miniluxe employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

211 reviews
1.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

40% off retail. Free services but only if you go in before or after your shift. If you don’t have time to get your services done on the days you’re working then you get 40% off instead.

Cons

-No breaks! -If you have to pay for parking they will not reimburse you. And if it’s meter parking, you don’t always get a chance to refill it if the store is busy. It’s not worth the parking tickets. -If you’re hired for the front desk, you’re expected to act like a manger without the pay or title of manager. If there’s a difficult client who is unsatisfied with their service, the client services associate is the one getting yelled at for it. The highest pay they’ll start you with is $12/hr (only $1 above minimum wage in Massachusetts). -The title used to be “Client Services Manager” until the workers started complaining that they were considered managers but not getting paid as such. That’s when the company changed the title to “Client Services Associate” so they could expect the same work but continue to pay low.

1.0
Dec 26, 2017

Editor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All I can honestly think of is the free services and flexible schedule, and that is due to lack of customers!

Cons

Management plays favoritism, immature, and unprofessional. Management talks down and belittles staff. If you try to talk to someone higher up about it you are COMPLETELY ignored. You are treated like you have no lives outside of a nail salon! They hire you with experience than want to micromanage you.

1.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job to do Schedule flexibility (if staffing is available) Nails And Waxing Discount Discount on Products Room for Internal Growth

Cons

Management does not look at their employees as individuals. They pretend to have a company culture that is friendly when hiring but in reality there are so many problems with diversity. Only cares about making their goal so they can get their bonus Front desk is put in a position where they are the middle man between management and nail techs. In return people who are managers hide behind front desk and make them out to be the bad guy but then at the same time pretend that front desk must enforce corporate policies. Management works employees like they are not human doesn’t care if nail techs are sick. They will still make them come in even if they were to be close to vomiting on customer while giving pedicure. Management doesn’t care about desk people because they are just overhead and don’t contribute to their $$ At the end of the day all nail technicians trump anything and everything front desk does due to management/ owner using nail techs as a way to put money in his pocket so he can talk about his self indulgences such as private jets and books he has written.

Viewing 175 - 177 of 211 Reviews

Glassdoor has 212 Miniluxe reviews submitted anonymously by Miniluxe employees. Read employee reviews and ratings on Glassdoor to decide if Miniluxe is right for you.