Is Motive a good company to work for?

Motive has an overall rating of 4.0 out of 5, based on over 1,678 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Motive to a friend and 75% have a positive outlook for the business. The best reviews about Motive have been left by employees working as Sales Development Representative , Software Engineer and Mid Market Account Executive .

Does Motive pay their employees well?

According to anonymously submitted Glassdoor reviews, Motive employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Motive. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Motive?

74% of Motive employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Motive 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Motive?

Account Executive (275) , Software Engineer (67) , Technical Support Specialist (49) , Sales Development Representative (SDR) (38) , Senior Account Executive (34) , Technical Support Engineer (26) , Account Manager (22) , Sales Manager (21) , Customer Success Manager (19) , Sales (18) , Sales Development Representative (17) , Senior Software Engineer (16) , Recruiter (15) , Enterprise Account Executive (14) , Manager (11)

What are the pros of working at Motive according to real employee reviews?

"Supportive culture and great work/life balance!" ((in 199 reviews)); "Great people and product in a good industry" ((in 91 reviews)); "Productive and Good pay" ((in 69 reviews)); "They provide good benefits." ((in 63 reviews)); "Salary is good for employees." ((in 60 reviews))

What are the cons of working at Motive according to real employee reviews?

"No job security in sales and development department." ((in 47 reviews)); "No Leadership Roles in Pakistan" ((in 39 reviews)); "poor managers who are often firing people who are preforming well for no reason" ((in 24 reviews)); "Upper management does know what they are doing, and CEO doesn't care about his employees." ((in 12 reviews)); "team leaders are at odds with each other; some disrespectfully in group calls to junior team members and same level." ((in 9 reviews))

What are employees saying about Motive layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Motive layoffs and their outlook for job security at Motive in 2026.

What are the top reviewed Motive locations?

San Francisco , Nashville , Austin , Chicago , Buffalo , New York , Atlanta , San Diego , Dallas , Los Angeles , Concord , Raleigh , Houston , South San Francisco , Denver , Seattle , California , Boston , Lahore , Springfield , Richmond , Kansas City , Milwaukee , Phoenix , Surprise , Detroit , Louisville , Washington , Keller , Minneapolis

Motive reviews

4.0

74% would recommend to a friend

(1,598 total reviews)

Shoaib Makani

84% approve of CEO

75% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.9

Compensation and benefits

3.8

Career opportunities

3.7

Senior management

Motive has an employee rating of 4.0 out of 5 stars, based on 1,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Motive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 7, 2025

Great Company with Competitive Pay & Strong Benefits – A Positive Experience So Far!

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

✅ Smooth & Transparent Hiring Process – The recruiting team was professional, communicative, and made the onboarding experience seamless. ✅ Strong Compensation & Benefits – Competitive salary, bonuses, and equity (if applicable). Motive offers attractive financial incentives compared to industry standards. ✅ Excellent Healthcare Coverage – Full medical benefits for employees and their families, which is a huge plus and not always common in the industry. ✅ Modern Tech & Industry Impact – Working with AI-powered fleet management solutions feels innovative and impactful. ✅ Supportive Work Culture – (If applicable) Teams seem collaborative, and leadership appears invested in employee growth.

Cons

option for WFH and on site

Motive Response

1y

Thank you for your detailed and thoughtful review—we’re so glad to hear you’ve had a positive experience with Motive, from onboarding to day-to-day work. It’s great to know that our compensation, benefits, and team culture are resonating with you. Regarding your comment on work location flexibility: team members based near any of our three offices in Pakistan are welcome to work onsite if they prefer. We aim to support both remote and in-office preferences wherever possible, so everyone can thrive in the environment that works best for them. Thanks again for being part of the team!

3.0

Apr 4, 2025

Motive Billing and Collections

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Mostly remote work. Pay with commissions can be somewhat reasonable if you are a consistent top performer. Management is mostly reasonable. Job security is also somewhat reasonable.

Cons

Extreme understaffing in the department. Base pay is extremely low at approx $400 a month which is below the market average leading to huge turnover in the subdepartments that do not get commissions. Insanely high KPIs which leads to customers getting very annoyed by the very frequent calls and messages which are almost at borderline harassment levels. Following the USA schedule which is used as an excuse to not grant the local Pakistani holidays and then on US holidays, many employees are still forced or obliged to work due to being heavily understaffed. The level of understaffing and low salaries are embarrassing for such a large company that is worth around $3 billion. Collectors are also expected to do work that is beyond the scope of collections. Collectors at Motive also do billing and support work. Some collectors also have to customize invoices and run external payments which is traditionally a billing role.

Motive Response

1y

Thank you for taking the time to share your feedback. We’re committed to continually improving the employee experience at Motive. To clarify, our Billing and Collections team operates during U.S. business hours to support our U.S.-based customers. Team members follow the U.S. holiday calendar and are also provided with two additional festive holidays aligned with local Pakistani traditions. In rare cases where critical business needs arise on a U.S. holiday, appropriate holiday pay is provided. We value the contributions of every team member and appreciate your perspective.

3.0

Mar 29, 2025

review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits remote work good

Cons

no such cons right now

Viewing 202 - 204 of 1,598 Reviews

Jobs at Motive

Mid-Market Account Executive

Mid-Market Account Executive

Director of Product, Workforce Management

Compensation Business Partner, R&D

Enterprise Account Management

Chicago, IL

View job

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Great Company with Competitive Pay & Strong Benefits – A Positive Experience So Far!

Motive Billing and Collections

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