Does NAVEX pay their employees well?

According to anonymously submitted Glassdoor reviews, NAVEX employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at NAVEX. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at NAVEX?

72% of NAVEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAVEX 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at NAVEX?

Account Executive (63) , Communications Specialist (54) , Implementation Manager (25) , Communication Specialist (21) , Sales (18) , Business Development Representative (BDR) (11) , Customer Service Representative (11) , Customer Support Technician (9) , Software Engineer (9) , Customer Success Manager (8) , Senior Account Executive (8) , Associate Software Engineer (7) , Manager (6) , Account Manager (5) , Consultant (5)

What are the pros of working at NAVEX according to real employee reviews?

"Great people (i work with really smart individuals)" ((in 66 reviews)); "• NAVEX has a great culture; it tries to bring teams together and show employees they are appreciated." ((in 54 reviews)); "Good work life balance Good support system" ((in 37 reviews)); "Work from home and a work life balance are actively encouraged." ((in 24 reviews)); "The leadership is great and NAVEX is going places." ((in 23 reviews))

What are the cons of working at NAVEX according to real employee reviews?

"low pay not very competitive" ((in 67 reviews)); "Poor management support to teams." ((in 34 reviews)); "Pay and benefits could be better." ((in 30 reviews)); "EXTREMELY low salaries." ((in 17 reviews)); "average compensation for the tech industry" ((in 10 reviews))

What are employees saying about NAVEX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAVEX layoffs and their outlook for job security at NAVEX in 2026.

What are the top reviewed NAVEX locations?

Lake Oswego , Charlotte , Norcross , Portland , Atlanta , Rexburg , Overland Park , Oregon City , Duluth , Remote , Jersey City , Chicago , Lake Forest , Richmond , Virginia Beach , New York , Mesa , Washington , Pineville , Austin , Dallas , Houston , Minneapolis , Chico , Laguna Niguel , Los Angeles , Carmichael , San Francisco , Eugene , Beaverton

NAVEX reviews

3.8

72% would recommend to a friend

(719 total reviews)

Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

3.7

Senior management

3.7

Career opportunities

3.3

Compensation and benefits

NAVEX has an employee rating of 3.8 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

4.0

Mar 4, 2021

Great company

Training specialist

Recommend

CEO approval

Business Outlook

Pros

NAVEX takes care of their employees

Cons

none really. NAVEX is a great company to work for

NAVEX Response

5y

We are so glad you are with us! Best, Cindy Raz

3.0

Mar 3, 2021

Good for a time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay with slight increase after seasoning period

Cons

Like most call centers, your time is heavily monitored Annual pay increases are in low single digit percentages based on performance

NAVEX Response

5y

Thank you for taking time to share your thoughts. I hope you will consider ways you can grow your career with our team beyond our Contact Center Operations, which do require a more rigorous management of scheduling to support our customers. We have so many great people that began their careers with us in our Contact Center - if you are unsure how to explore opportunities, please do let me know and I will help connect you with the right resource! Best, Cindy Raz

2.0

Feb 28, 2021

The pay for what they ask you to do is pathetic

Communication specialist

Recommend

CEO approval

Business Outlook

Pros

Availability to work from home during Covid.

Cons

It's billed as a job where you're helping people document their workplace problems and then write reports on those complaints. But the lack of consistency with the format/template of each report is maddening and the pressure to finish one and get to the next caller will drive you daffy. And to pay people $14 an hour for this relatively complicated job that, believe me, not everyone can do, is a total joke and Navex should be ashamed of such wages that are lower than what a Wal-Mart greeter gets. Of course, Wal-Mart greeters don't have to commit to memory dozens of different formats for writing reports and mastering a half-dozen computer programs to do one job.

NAVEX Response

5y

You are absolutely right - the job our Communication Specialists perform require smart people, although the role does not require a formal college degree. You are also right that Walmart is raising some roles to $15/hour, however they are not raising their starting wage, which will stay at $11/hour according to their CEO quoted in this article here: https://www.businessinsider.com/walmart-pay-minimum-wage-ceo-why-not-15-per-hour-2021-2 What NAVEX Global offers is the opportunity to join our team in a full time capacity at a wage well beyond any minimum wage requirement with full benefits that include 15 days of paid time off to start, in addition to 11 paid holidays each year. Today we have people thriving in our Sales, Finance, Services and HR Teams that all began their career in our Contact Center. I sincerely hope the role you have secured since leaving NAVEX Global is more than you could have hoped for! Best, Cindy

Viewing 403 - 405 of 719 Reviews

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NAVEX

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Great company

Good for a time

The pay for what they ask you to do is pathetic

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