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      NAVEX

      Engaged Employer

      NAVEX reviews

      3.8

      72% would recommend to a friend

      (717 total reviews)
      avatar

      Arpan Sheth

      Not enough data to show CEO approval

      66% positive business outlook

      Ratings by demographic groups

      NAVEX has an employee rating of 3.8 out of 5 stars, based on 717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      717 reviews
      3.0
      Aug 29, 2018

      A Spectular Workplace!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are employees doing extremely well and have long-term goals to stay. If you're in their clique, you're time will be great. You will move up rapidly and receive several accolades along your path of progression. It's almost like your name will be in lights. There are a lot of amenities and great benefits for employees who have friendships with those in leadership roles. The company has lots of rules in place to ensure that employees are treated fairly and have an excellent work environment. Those rules remain in place for those with friends in leadership. If you go along and follow the managers and supervisors' culture and their values, you will do extremely well and succeed here.

      Cons

      There are no cons, as long as you follow the culture set in place by the managers and supevisors. Do not report the leaders. Do not report issues. Do not raise concerns. Do not ask lots of questions. Do not associate with individuals who do. Follow these guidelines and you won't experience any cons. Promise.

      avatar
      NAVEX Response
      7y
      Dear NAVEX Team Member! Thank you for sharing your thoughts! I would love to learn more about your experience - would you be willing to visit with me personally? You've highlighted some important considerations and I would truly value learning more!! Best, Cindy Raz VP, HR & OD
      5.0
      Aug 23, 2018

      Great company

      Communications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s not your typical call center environment. The supervisors, managers, and communication specialists are all friendly and share the same goals. The supervisors are always friendly and willing to assist you with anything. The workload can be a bit much at times and it can be difficult to get time off, but management will try their best to allow you to use your PTO. Honestly, it’s not a bad company to work for, and the work environment improves day by day. There’s not much to complain about!

      Cons

      There could be more appreciation for the contact center from upper level management (above the ops managers).

      avatar
      NAVEX Response
      7y
      Dear NAVEX Team Member! First, I'm so glad your experience is going well and I agree, we can always do more to ensure people feel appreciated across all of our departments. I also agree that sometimes we move too fast and don't take the time we need to ensure we say hello to people - your post has only reinforced why this matters. Thank you!! Best, Cindy Raz VP, HR & OD
      3.0
      Aug 21, 2018

      Communications Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Night shift is not as hectic as the day shift. Great support for specialists from the management team.

      Cons

      As you are taking calls, sometimes it can feel as though you have a lot of idle time when things are slow. This can be slightly frustrating for those who like to stay busy/always have something to do as you are limited to movement around the call center outside of your designated break times.

      avatar
      NAVEX Response
      7y
      Dear Former NAVEX Team Member, I hope you have found a new role that is going well and something you love. Our Contact Center role definitely has pros and cons as you've outlined. Thank you for your perspective - we are listening! Best, Cindy Raz VP, HR & OD
      Viewing 505 - 507 of 717 Reviews
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      ReviewsNAVEX reviews

      Glassdoor has 747 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.