Dec 23, 2016
Senior Software Engineer
Anonymous employee
NAVEX Response
9yThank you for your comments. We wish you all the best in your current endeavors.
NAVEX reviews
71% would recommend to a friend
Arpan Sheth
Not enough data to show CEO approval
66% positive business outlook
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NAVEX has an employee rating of 3.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Reviews by job title
716 reviews
Dec 22, 2016
Account Executive
Anonymous employee
NAVEX Response
9yThank you for your review. We understand that the expectations are high for our Account Executives so it is important that the support is there (the resources you mention) and understanding how the team feels rewarded for their work is critical too. I'll be passing this along to our Sales leadership. Thanks again for sharing!
Dec 17, 2016
NAVEX Response
9yI agree that our Communication Specialist do very important work! Please know that your efforts and commitments to our clients was and is valued. Also, I’m glad to read that your coworkers were a positive part of your experience. There are a lot of nice people at NAVEX Global.
My personal background with NAVEX Global is in the Contact Center and I found that there was training and support to deal with angry callers, but I understand that this was not your experience. Without more information, I’m not sure what aspect of the training and call management felt unethical to you; our role is to gather the information, document and route appropriately. We do set the expectations with our callers that we are not resolving the issues or providing guidance.