NAVEX reviews

3.8

71% would recommend to a friend

(718 total reviews)
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Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

NAVEX has an employee rating of 3.8 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

718 reviews
1.0
Sep 29, 2024

Worst WFH Experience

Recommend
CEO approval
Business Outlook

Pros

Trainer was great the first couple of weeks before starting taking calls. Gift card for free pizza during first week of training.

Cons

They are dishonest as far as schedules and they take your PTO time without you requesting it. If you call out, they give you attendance points and take your PTO. There are ridiculous expectations as far as call metrics are concerned. The pay is not good ($15.50). There is no real room for advancement or promotion. You are micromanaged and the supervisors and management nitpick about everything.

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NAVEX Response
1y
Thank you for sharing your concerns. At NAVEX, we aim to maintain transparency in policies and practices, including PTO, attendance, and performance expectations. Your feedback about call metrics, pay, and opportunities for growth is valuable, and we find it as an opportunity to highlight our amazing resources. If you're open to it, we encourage you to share more details directly with HR team at hr@navex.com
3.0
Sep 25, 2024

decent place

Recommend
CEO approval
Business Outlook

Pros

Little micromanagement, allowed to work on tasks at your own pace

Cons

lack of oversight and management input

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NAVEX Response
1y
Thank you for your feedback. We’re sorry to hear about your concerns regarding oversight and management input. At NAVEX, we are committed to providing strong leadership and clear guidance to support our team members and having training and programs in place to do so, however, we appreciate your feedaback. Your insights are valuable, and we encourage you to share any additional ideas with our HR team at hr@navex.com to help continuously improve.
1.0
Sep 23, 2024

NO Diversity

Recommend
CEO approval
Business Outlook

Pros

I had a good manager who was very responsive and worked hard to support our team.

Cons

Their is a big lack of diversity in the corporate office. When we visited it was a very unwelcome feeling and many looks as if they surprised see someone of color. Most of the diversity hires are hired for the call center. Many I know who were of other races besides white, working in other department were chosen to be laid off or fired for fake performance reviews with no knowledge of area of opportunity. HR is a joke. I have personally heard very insensitive conversations against certain races of people and management does nothing. Very high turn over. Low pay compared to market salaries.

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NAVEX Response
1y
Thank you for sharing your feedback. We are truly sorry to hear about your experience and the concerns you've raised. At NAVEX, we aim to foster a workplace where everyone feels valued, recognized, and supported in their growth. We take mentions of toxic culture very seriously. Diversity, equity, and inclusion are core to our values, and we are committed to continuous improvement in these areas and have developed programs and hiring practices to ensure inclusivity is at the forefront. Your comments about recognition, promotions, and workload are critical insights for us as we've put programs and resources such as NAVEX Navigator, LinkedIn Learning, and talent development resources to ensure every team member feels supported in their growth. If you're open to it, we encourage you to provide further details through our HR team at hr@navex.com. Your input is crucial in helping us address these concerns and create a better workplace for everyone.
Viewing 127 - 129 of 718 Reviews

Glassdoor has 748 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.