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      NAVEX

      Engaged Employer

      NAVEX reviews

      3.9

      72% would recommend to a friend

      (714 total reviews)
      avatar

      Arpan Sheth

      Not enough data to show CEO approval

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Culture & values

      3.7

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      NAVEX has an employee rating of 3.9 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      714 reviews
      3.0
      Nov 2, 2016

      Please do you due diligence!!!!

      Sales department
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has been able to expand their services through M&A of competitors and adjacent companies over the last few years so there are few direct competitors. There is a good bit of potential for being a really good company due to the pieces that have been collected. Vista equity has invested heavily into growing the company. Even though they're "fattening the cash cow" as quickly as possible so they can sell and wash their hands clean.

      Cons

      The recruiters definitely oversell the earning and upward mobility potential. Specifically for the entry level sales executives and account managers. Their is no plan for advancement. Top performers at the entry level DO NOT make six figures. Even at 100% to plan. The base pay of $50k sounds reasonable until you realize all of the responsibility and expectation that is placed on the Sales "EXECUTIVES". I use use word lightly because there are people in this role with little to no relevant experience. The only reason that the middle and senior executives make six figures is because their bases are $25k &$40k higher respectively. The training program has went through a complete overhaul in the past two years or so, however it is still grossly insufficient. There is more focus on how to talk through power points, leave voice-mails, and Google search other companies rather than how to uses the extremely complex Salesforce platform that has been custom built over the past few years. Many people have had terrible experience with the trainers being condescending and rude. The majority of sales managers/VPs were simply successful sales reps or "in good" with the right individuals so although they get paid gross amounts of money in comparison to other employees, it's not because they are growing or helping other reps progress forward in the company. There is no path to progression in the company. Rather than hiring top performers from within, the company continues to hire mid level and senior level executives. This is likely one is the reasons to the high churn rate. Overall this is not a company that does what it takes to ensure their employees are growing and feel more than expendable. (Specifically Sales)

      avatar
      NAVEX Response
      9y
      I’m sorry to read of your negative experience and thank you for taking the time to leave feedback. The salary information that our recruiters share in the hiring process is accurate with regard to both base and commission potential. Also, the opportunities for advancement that we speak of exist and recently we’ve seen the promotion from Account Manager to Account Executive as well as other internal promotions in the Sales organization. However, along with hiring from within when there are qualified candidates, we also seek to hire top talent externally, as both of these practices help strengthen our organization. We are listening to your feedback and would not want anyone to be met with sarcasm or condescension for “Saying it.” The ability to openly discuss what works or what doesn’t is important for our success and I have shared your comments with our Sales leadership.
      3.0
      Oct 27, 2016

      Not as it appears

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office looks nice. The employees are friendly.

      Cons

      Management is very unorganized. No real direction, they bring out new initiatives all the time with no follow through. The motto is "not my problem" Very 1980's sales culture

      avatar
      NAVEX Response
      9y
      Thanks for your feedback. I have shared your comments with our Sales leadership. Working in Sales is going to be a high pressure job in any organization but it's not the intent of the team to motivate by fear.
      1.0
      Sep 29, 2015

      Nothing Ethical about NAVEX

      Delivery services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some career opportunities. Decent work/life balance for certain non-travel and non-management positions. Most immediate peers and some in middle-management are enjoyable and competent people.

      Cons

      Owned by private equity and financed through debt, NAVEX exists only to generate profit at the expense of the people. Management is cutting costs wherever possible and usually the employees take the brunt of the cuts. Salary is at least 50% below industry standards. Compensation increases are at 1-3% per year which is only slightly better than the Portland metro area Consumer Price Index of 1.5-2.5% (in other words, some employees make less this year than last year). Benefits like healthcare are the minimum to comply with regulations. The culture at NAVEX is non-existent. It feels dead on the inside and management will not make changes because they are concerned of outside perceptions. Management maintains the cultural status quo in fear of upsetting their customer base. Management doesn't want to be seen as anything other than the gold standard for ethics and compliance which is at the expense of cultural growth. The culture at NAVEX is like the character Patrick Bateman in American Psycho -- perfect, wealthy, and happy on the outside but dead on the inside. Terrible office location in Lake Oswego with poor access to amenities and lack of public transportation options. Working remotely is highly discouraged by management.

      avatar
      NAVEX Response
      10y
      Thank you for your feedback. I am most saddened to hear that your experience with our internal culture was anything other than stellar. Over the past year, we have worked to implement several programs to improve our culture: *monthly employee lunches to bring everyone together, *quarterly meetings to recognize high performers and promote transparency through regular communication with leadership, *updated core values developed by our employees so it will resonate with our team members, *community outreach initiatives so we can make an impact with people in our area, *opportunities to interact outside of the office through softball, soccer, choir, and others. For 2015, Our attrition rate is 2% less than the average for our type of company, so I am happy that our efforts are reaching some team members. However, anything less than a 5 star experience for anyone on our team means that we have room to improve, and we will!
      Viewing 25 - 27 of 714 Reviews
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      ReviewsNAVEX reviews

      Glassdoor has 744 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.