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NCSA College Recruiting

Engaged Employer

NCSA College Recruiting reviews

3.0

44% would recommend to a friend

(776 total reviews)

Brent Richard

50% approve of CEO

41% positive business outlook

NCSA College Recruiting has an employee rating of 3.0 out of 5 stars, based on 776 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NCSA College Recruiting employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

776 reviews
1.0
May 30, 2019
Recommend
CEO approval
Business Outlook

Pros

I don’t see any positive about this company it’s an ethical nightmare

Cons

Well let’s see first they will sell you a dream of working from home and making 100-150k a year. You quickly find out this is not the case. They fly you to chicago for training so you think ok this must be legit. Then it all goes down hill from that point. You will be working all night and all weekend. Basically 7 days a week. They say that’s not a requirement but in order to make any money be prepared to. The people you will be making sales calls to are unreal. Over 70% of them qualify for the National School Lunch program and have no money to spend. Yet they will want you to sell them a membership when these people are basically on welfare. Only place I have ever been around where they put the salesmen on with people with no money. The leads are horrible and then if you don’t hit your numbers which it’s impossible to most months. They will fire you. Management is totally incompetent absolutely no business sense. It’s where fired coaches go when they can’t get a job.

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NCSA College Recruiting Response
7y
It is clear from the title of your review “worst place on the planet” that this post represents a real distortion of reality. I am sorry that you were not able to find success and positively connect with NCSA’s mission and core values. If you are still with the organization, please reach out to me or our HR team asap to discuss further as I’m very concerned that you feel this way yet are continuing to talk to families. I’ll address a few points for the benefit of potential future team members. First, we discuss the Recruiting Specialist position at length with candidates during the interview process. It’s very important to us that candidates have a clear picture of the role they’re stepping into since we know it is a unique lifestyle working nights and weekends to meet with families when they’re home from work, school and practice. However, we don’t ever expect anyone to work 7 days week and the average Specialist works about 50 hours per week, which is common for a commissioned sales role. We also share average Specialist compensation which is lower than the figures mentioned here. Many Recruiting Specialists do earn well over six figures, however we never try to “sell” any new candidate on those earnings levels. It is unfortunate that this poster did not support NCSA’s Give Back initiatives. We offer substantial discounts for any family who participates in the National School Lunch Program, and if those fees are cost prohibitive Recruiting Specialists can recommend an unlimited number of All In Awards – NCSA’s highest level of service at no cost - to deserving families. We do run across families in financial need and have process in place to ensure no family is turned away for financial reasons. And as a Specialist, this poster knows we have special discounted and free memberships, and I sincerely hope these are being offered the way they are intended.
1.0
Aug 3, 2016

Head Scout

Recommend
CEO approval
Business Outlook

Pros

There some opportunities to make an above average income. Not a bad stepping stone job in sales. May not be best for an experienced sales professional. Keeps you involved in sports and recruiting, which is good if you want to return to a coaching role later.

Cons

Maybe the most misleading part of the job is when they say you can manage your own schedule. You cannot! You have to work their "suggested primetime slots". This role offers little work/life balance. I left this position because I was burned out from it. There is also very little room for growth. You can hit over 100% of your sales goal every year, but that doesn't mean you would get promoted. It's still a growing company, and due to the fact you must talk with families when they are available some of these things will never change. However, they should find a way to make it a more bearable schedule.

2.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good entry-level sales and service roles -Young workforce that enjoys working with each other -Good infrastructure of technology that supports job functions (email, homegrown system, Salesforce, etc) -Good benefits including 401k, health insurance, health reimbursement, commuter benefits, etc -The tools will work for MOST families who put the work into using them

Cons

-The "Scouts" are just salesmen so don't buy into the hype of having to "qualify" for a chance to join the network. Early on in my sales career here there were a handful of sales guys who did it the right way and would actually deny unqualified families membership to save the family money and not over saturate the database for college coaches. However, with the growing demand for higher revenues and profit that mentality was abandoned and there was a mad dash to sign up everyone and anyone. As a result the sales goals are too lofty, faulty expectations are passed on to families and the database is full of kids who have little to no chance of playing college sports -Due to the higher demand of sales numbers the work/life balance of the scouting team is non-existent. If you want to even come close to on-target earnings of $100,000 you'd better be prepared to work 7 days a week including the entirety of Saturday and Sunday. "Burn-out" is commonplace here yet there's no sympathy for the sales team as they are threatened with the idea of someone else coming up to take their place. "What have you done for me lately?" seems to be the attitude of sales management no matter how long you've been producing or how much money you've brought in -The overall culture of the company has steadily gotten worse as the company itself has gotten larger. At my time there I noticed a lot of tall talk about being a "team-player" and making sure we were "all in" for the company. However, these values are not demonstrated by even the most senior executives, least of all the CEO. The CEO spends the majority of his time in California which results in a complete disconnect between his vision of the company and the true state of the culture and business. I frequently sat in on high-level sales meetings where I left dumbfounded at how little he knew about the reality of our day-to-day duties, the reality of the sales process itself and what was happening on the front lines -Executives at this company tend to make knee-jerk reactions to the slightest issues instead of drafting a real business plan and executing it. Every few months there are changes to the sales process, comp structure, team structure, messaging, etc. I understand that "the only constant is change" at a growing company but this change must be done with transparency. The lack of transparency at NCSA breeds mistrust and it demotivates people on a daily basis

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NCSA College Recruiting Response
11y
Thanks for your feedback. All of our Scouts and Head Scouts are trained to establish realistic expectations with each and every family. If a student-athlete isn’t qualified, it can be difficult to tell a parent, but it’s a conversation that is required of everyone on our Scouting Force. Very rarely is an enrolled student-athlete later found to be unqualified, and if that does unfortunately happen, our member services team will let that family know. It’s a team effort to verify that every student-athlete we work with is qualified at any division level, including JUCO. I want to also thank you for your comments about work/life balance. I know this response is a bit delayed from the date of your post, but I’m happy to report that in the last several months, we have continued to develop various changes that are leading to a better work/life balance for our Head Scouts. Our executive and leadership team have made it a priority to continually improve things as well. Finally, I want to affirm that transparency is a top priority from scouting managers all the way up to the executive team and our Scouting Force leadership is always seeking to improve communication with the entire team. On that note, if you would ever like to reach out to continue this discussion, please don’t hesitate to email me, Lisa or Team Resources. Thanks again for taking the time to write your review.
Viewing 16 - 18 of 776 Reviews

Glassdoor has 799 NCSA College Recruiting reviews submitted anonymously by NCSA College Recruiting employees. Read employee reviews and ratings on Glassdoor to decide if NCSA College Recruiting is right for you.