1y
Thanks for your feedback. While I always appreciate hearing from current employees about what is working and what is not, I have concerns that your opinion about the current state of the consumer business is outdated.
As you know, I started 8 months ago as the new CEO and we have been on a journey to transform NETGEAR overall, including our consumer business, and we are off to a great start. Here are a few specific thoughts on your feedback
I agree that we had previously been too focused on the "premium" segment of the consumer market. As everyone at the company knows, that strategy changed shortly after I joined, and we are now focused on delivering a simplified product line-up that delivers differentiated value to consumers across many different segments of the market (dorm rooms, first apartment, initial home, large properties, MDUs, etc.).
We launched our new company values two days ago and, as I shared at our recent all-hands, one of those values is Connect and Delight. This value is all about deeply understanding the needs of our consumers and delivering excellence in every aspect of the product experience.
As it relates to Cisco, we just recruited two long-time Cisco veterans to lead our B2B business. They observed what I saw in NETGEAR: a company, team, brand, business, etc. with a huge amount of untapped potential.
If you are a NETGEAR employee and have specific concerns about our products, strategy, values, etc. I’d love to hear from you directly.
Thanks again,
CJ
CJ Prober
CEO
