NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
avatar

Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
2.0
Jul 10, 2018

Slowly sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great The benefits are amazing The hours are flexible The work is rewarding The experience working with state agencies is unique

Cons

The company's business model is outdated. The CEO lacks vision and leadership which could permanently cripple the company if not addressed.

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NIC Response
7y
While we never want to receive a review like this, we do appreciate your candid feedback. We agree with all the pros you listed. Our employees are our number one resource and we do everything we can to ensure the best possible experience for our people. The situation in Texas was definitely not ideal, and we will use the feedback we’ve received to help drive change in the process, should we ever encounter similar circumstances. That said, our core business is strong, and our new strategies are positioning us for an even brighter future … a future our shareholders and employees continue to affirm. Thank you again for your feedback and we wish you well in your future endeavors.
2.0
Feb 6, 2017

lack of communications

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great environment with fellow employees

Cons

horrible communications from management team

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NIC Response
9y
One of our founding principles is to be the best place employees have ever worked, so I’m happy to hear that you enjoyed the work environment at NIC. We have recently developed new training and mentoring for managers to ensure that they are leading each team successfully.
2.0
Jan 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Full medical however, you have to pay full deducible up front. Tech Conference is quite nice, no outside vendors, only the smartest employees giving talks about new tech and trends.

Cons

No accountability is required so you question why you'd put in any more effort than is needed. On call is awful, most weeks there are over 80 pages, a lot of false positives.

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NIC Response
9y
We appreciate your feedback and are glad to hear you appreciated the benefits we offer. We’ve looked into the matter you raised, and we are pleased to report the team has made significant process improvements to help lighten the workload of employees. Our CEO frequently says, “Give 100% at work and 110% at home.” We want all of our employees to enjoy a work-life balance, which is why we will continue to find ways to support our employees’ wellbeing.
Viewing 31 - 33 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.