NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
avatar

Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
2.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- The position comes with the usual perks of working at a tech company: free snacks, fun company events, nice downtown location

Cons

- Little room for promotion unless there is a "flight risk" or you're senior in the industry - Sense of micromanaging high - High risk of burnout - agile method equals an unsustainable pace, and it doesn't feel like management appreciates or understands the hard work of employees

3.0
Apr 22, 2016

Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health and PTO benefits, great teammates, decent working environment and equipment, paid professional licensing and a laid back dress code. The company sponsored conference is a great opportunity to network, learn and have some fun. The company fully funds the conference and employees who are invited to attend do so at company expense. It is a great advantage to working for NIC. Many opportunities for individuals to present great ideas, to travel to different portals and show what is being accomplished locally. Lots of chances to deal with decision making clients at high levels of city and state government. NIC encourages networking during working hours with clients and partnering directly with them to foster team work. NIC encourages employees to attend client functions such as technical council meetings and to join users groups to keep abreast of changes, NIC encourages employees to present at these functions and to take advantage of teaching and learning opportunities as often as work permits.

Cons

Salaries are much less than the going rate. Paid health benefits helps with that, but company employees are still undervalued and underpaid in all areas. Bonuses are small. Few professional training opportunities except online on one's own time and the paid education benefit has stringent requirements attached. Some members of leadership lack soft skill training and the company finds it difficult to retain employees in many areas. Promotion opportunities available only if one is willing to relocate. Poor work-life balance and that is obvious with the reactive rather than proactive management style that leads to hair on fire working conditions and constant unreasonable pressure. Lack of strategic thinking and long term goal setting leads to poor decisions and stifles business growth.

1.0
Nov 19, 2014

All depends on manager

Recommend
CEO approval
Business Outlook

Pros

If your branch is lead by stand up people then you will have a good experience (small business feel). The benefits are good. If you want to move with a company they highly encourage it and if you do so as a manager I hear they take are of everything. Careful though if you move and aren't a manager (DOM, GM, DOO).

Cons

In my office (a new branch/contract) people were promoted to management because they had kissed up to the right people by because of their managerial experience or ability to lead. My managers looked out for themselves and threw their employees under the bus. They expected you to sacrifice everything but gave nothing in return. One branch varies so much from the others. My experience in one branch was the best job I have had. Then I moved and couldn't get out soon enough. I had a little loyalty to the company and my management who recommended me but that only went so far.

Viewing 28 - 30 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.