NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
avatar

Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
1.0
Mar 25, 2017

Shady Corporate Culture

Recommend
CEO approval
Business Outlook

Pros

Paid health and dental for employee and dependents.

Cons

Depends on the portal, but several GMs use conferences to prey on women, sexist culture, favoritism not based on performance, sexual culture with most of the males. Most GMs have a very narcissistic personalities which leads to manipulation and never feeling like your performance is good enough, despite results that say otherwise. Some of the bad leaders have been let go since I left NIC, so I cannot speak to how it is now. They pitch that they are a laid back company and it's the best job, however it's all gimicks- strict culture. I would not work there again.

avatar
NIC Response
9y
Thank you for taking the time to offer feedback. We are glad you acknowledge the generous benefits we are proud to offer. We are concerned to hear that your experience with our Company was anything but professional. As an Equal Opportunity Employer, it is our policy to extend opportunities based on merit and qualifications irrespective of race, color, sex, sexual orientation, or any other protected characteristic under applicable federal, state or local law. A key component of NIC’s commitment to equal employment opportunity and affirmative action is zero tolerance for harassment. We will continue to do our part to train all employees, including managers, on how to treat each other with the utmost respect.
2.0
Mar 3, 2015

A waste of time - skip it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very relaxed atmosphere - folks come in when they want and leave when they want. No real goals or pressure from leadership - folks just do what they think is needed.

Cons

That relaxed feeling causes tension since some people take advantage of it - they do nothing and leadership doesn't call them on it. Other folks with a greater sense of responsibility get frustrated because they try to cover for those who aren't doing their job - the good people eventually leave and the incompetent or lazy ones are allowed to stay. Morale is poor and work/life balance just means folks leave whether stuff gets done or not. There is also no opportunity in such a small company unless you want to move your family to a tiny state to take an NIC job there.

1.0
Jun 7, 2019

A culture of bullying pervades the Austin office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was good, most coworkers were good nice people

Cons

A culture of bullying pervades the Austin office. The turnover speaks for itself. In my tenure there, more than fifteen developers left, and others were fired. If you are a software engineer, run away! There are a few long term people here, much like Jean Paul Sartres play no exit, they are doomed to be here for eternity. First of all, the code was horrendous. Management does not know what makes a good developer and there was no senior architect to stratify skill levels and define code styles. The problem was there were clear differences in understanding of best practices and coding styles, and management favored the opinions of coders based on social reasons and not merit. Much of the code was unusable procedural code, in a react project! There was so much tech debt, things needed to be refactored, it slowed down processes immensely. Not only this, developers would get blamed for taking too long when they were fighting through layers of spaghetti code. Scrum would be an overemphasis of points being met and burn down charts. However, these were never accurately conveying work being done because developers were discouraged from assigning accurate points. Developers were hounded and micro managed to make sure burndown charts were realized. In meetings, developers were often criticized and put down in an effort to motivate them to work harder, and longer hours. It was motivation by lecture and criticism. There were also emotions not normally seen in meetings and inappropriate comments, blaming and pointing fingers, voices raised and subtle behavior that may be considered by some to be abusive, gaslighting, aggressive. During one meeting, the tone was so aggressive toward a suggestion to value quality over speed in code, that all people present in the meeting became visibly uncomfortable. The pressure to meet the timeline caused many people emotional distress. Working overtime was strongly suggested in a meeting to make a deadline. Though it wasn’t explicitly stated that everyone was required to, management assumed without asking that people would commit to an overtime 10am-8pm day, which was assumed with a strong suggestion in a meeting. Developers just weren’t treated well.

avatar
NIC Response
7y
Thank you for taking the time to review NIC. While this is never the kind of review we want to receive, we appreciate your feedback and will share appropriately.
Viewing 19 - 21 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.