NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
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Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
1.0
May 26, 2020
Recommend
CEO approval
Business Outlook

Pros

There are no good reasons to work here unless you are currently unemployed and are looking for a job and have no plans to stay with them for too long. If you choose to stay, plan on no future promotion abilities, Management does nothing to develop their staff, and there is a frightening lack of diversity and inclusion. There is no bereavement time, so leave your vacation time intact so you can prepare for when tragedy strikes. There is no training department to onboard new hires.

Cons

The Management team was hateful, manipulative, and condescending. Promotions to management are given not based off of merit, but strictly a fraternizing game of who kisses up the most.

1.0
Jan 18, 2018

Admin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and vacation. Work / home ratio is good

Cons

Management is a joke and unless your in the boys club your not worth any time. Snide comments about your worth because your job isn’t important. There is no help when asked. No advancement and consistently ignored by all employees and excluded from all staff meetings

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NIC Response
8y
Thank you for sharing your comments. We are glad you value our benefits, vacation, and are experiencing a good work-life balance. We believe a culture that emphasizes this balance is key to happy employees. We are sorry to hear your concerns, and want to try and make your work environment better. Please reach out to HR at (913)-754-7080 to discuss your issues. Thank you.
1.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Useful software products that are interesting to work on 2. carefully coordinated agile teams 3. cooperative collaboration between DEV and QA 4. Health and dental benefit premiums paid at 100% for you and all of your dependents

Cons

1. The Austin, TX office has completely outgrown their 1-floor work space. As a result, most of the over 150 employees either sit in "bullpens" or else sit at long conference room tables within conference rooms. This type of seating arrangement can be very distracting. Many employees regularly wear headphones and listen to music, to drown out the chatter. 2. The senior level manager of the office is obnoxious, has a personally insulting style sense of humor, hinging on inappropriate behavior. Example: an unknown co-worker once burned some food in the break room's toaster oven. A strong burnt smell filled the tiny office area. In response, the senior level manager sent a company-wide email, to wit: "I know what you did. When I find you, I will kill you". 3. The team that I worked on has one employee who harasses others and has a track record for inappropriate behavior, and has received multiple complaints by other employees over a span of years. Management is untrained with how to manage it, or else has no desire to manage it. Its a distraction and a harassment problem. 4. There is no real sense of job security. This business gets contracts with the state. These contracts can be bid on by competitors, per state law. The business could go up in smoke at any time. After 3 months of being on staff full-time, I chose to resign, due to the aforementioned issues.

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NIC Response
8y
Thank you for your feedback. We are glad that you found the products interesting and you enjoyed a collaborative work relationship with the development team. We are sorry you found your work space to be distracting. Our bullpens are used intentionally for collaboration. Due to a hiring surge at our portal, we have recently procured more office space. It’s unfortunate that our company was not a match for your needs. If possible, please reach out to us by phone (913-754-7080) to discuss your other issues, as we would like to take your feedback as an opportunity for improvement.
Viewing 16 - 18 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.