NUWAY reviews

Leadership is cruel and out of touch. The focus is on quantity of clients and billing hours, not quality of care. You will be put in unsafe situations with clients who are inappropriate for your level of care and your case load will burn you out. They will tempt you with their benefits package, but good luck getting any PTO approved. Nuway runs on a very lean staff so coverage is rare and you'll also be expected to work weekends as a licensed counselor (they like to hide or minimize that detail until you're hired). There is no pathway for growth or promotion unless you're friends with the executive team. Turnover is high for a reason. Don't expect to make many connections here because people don't often stay long. The paperwork is grueling but they don't allow working from home so you can't leave for the day until all charting is complete. Holiday weeks are the worst because you're still expected to complete a full week of services just in 4 days. So you'll work the same number of hours as usual and be too exhausted to enjoy the holiday on your day off. They do this randomly for their own events, too, which disrupts counselor and client schedules and transportation. As the counselor, you'll be the one taking heat for it from angry clients who have to arrive earlier or stay later with short notice just because Nuway wants to close for a day to host a private event. Working here is a dead end. Don't let them damage your mental and physical health so they can line their pockets with the fruits of your labor.

Overworked, unethical practices, and micromanged