NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
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John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
1.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Some front-desk staff people are very nice, and they have some great, hard-working techs who receive absolutely no respect and should take their talent elsewhere. The assistants are also very nice and hard-working. You can tell that they work there out of their love for animals.

Cons

The hours are extremely long: expect to see forty-eight appointments a day (before they start double-booking you), work 36-hr shifts and receive only 10% of what you gross overnight (some nights you would make nothing as you were not compensated for night ER shifts beyond what you grossed). Benefits are extremely poor and well below the national average: licensure dues, professional dues, DEA registration, and liability insurance are not covered. The contribution to your health-insurance premium is abysmal and their plan-offerings are expensive. Keep your own coverage and take the tax deduction instead. The continuing-education benefit is nominal at best and will not pay for a national conference. You don't get any additional time off to attend a conference, rather, it comes out of your lousy ten-days-off per year. The salary you're paid is not enough to afford a life thirty minutes outside of Manhattan. The neighborhood surrounding the hospital is not desirable and you don't get paid enough to live in one of the desirable neighborhoods on south shore of Long Island. Don't expect to get a raise or an increase in vacation time, despite being there for multiple years. You can, however, expect to be lied to about your schedule, the nature of your job, vaccination protocols (very outdated), and hospital capabilities. CVA is NOT a critical-care facility: there are no blood products, no ventilator, no defibrillator, and no specialists on staff (most doctors on staff are not trained to handle a critical case). The principal doctors do not want to practice evidence-based medicine. CVA is supposed to be an AAHA-accredited hospital but does not follow AAHA protocols regarding vaccination, pain management, or anesthetic monitoring. Management does not work for you, rather, they work for their weekends, holidays, and three-weeks vacation time. Don't put your professional life into their hands.

2.0
Oct 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The corporate-level events have great food and drinks. Corporate rates on cost of goods are pretty good but don’t plan on passing those savings on to the clients.

Cons

Management above the hospital manager and medical director is disorganized, support is woefully inadequate, pay is well under average, and the ideal candidate to replace anywhere in the management spectrum is a middle-aged white man with an MBA and no veterinary industry experience. All of my DIrector of Ops stated they got the job because they were friends with someone before NVA, and none lasted more than a year or had a positive impact: our division was a top performer when run by the raised-from-the-ranks regional managers in the interim. “Join us, stay you” is very attractive to sellers but not truthful at all once the sale takes place. Trust evaporates quickly, and I have yet to meet a seller or a JV partner that is happy with the decision to become an NVA clinic. Ops expects you to pay your medical staff less than the local burger chain or retail cashier but wonders why recruitment/hiring/retention is poor. New ADVMs are set up to fail with promises of big $$ but no discussion on what it actually takes to earn it. Incumbent DVMs are left out to dry. Clients quickly notice the turnover and lack of experience, the price hikes, the loss of same day service due to staffing shortages, and their trust in us dwindles. I don’t blame them: I’m not happy with my own pets’ care, and I work here!

1.0
Jun 10, 2020

NVA

Recommend
CEO approval
Business Outlook

Pros

Our practice kept its name.

Cons

Inexperienced upper corporate management with NO veterinary experience trying to explain to seasoned veterinary professionals how to manage an already successful high-income veterinary practices. I mean, what could go wrong?

Viewing 13 - 15 of 716 Reviews

Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.