NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
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John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
1.0
Apr 18, 2019

All talk.

Recommend
CEO approval
Business Outlook

Pros

Individual hospitals have great staff and leaders. The people on the ground truly love what they do and work their tails off to do it.

Cons

No true balance to how they pay their tiers of leadership. Two people can have the same role and salaries differ by huge margins. They put people in charge who step and take the wheel but ultimately don't know how to drive it and destroys the good people or cultures that were there. They are all talk about servant leadership, but leaders are rarely available to the huge regions they cover. They have great business people with great minds about business but need to balance it out with great people who know medicine and people. No room for advancement within the company regardless of how well you know the position or company. Insurance is expensive for such a large company. No 401k matching program, for such a large company, this should really be a must, even if after a waiting period. Raises are minimal, but people coming in after you will get more.

1.0
Feb 16, 2019

Private equity fund buys medical practice. What could possibly go wrong?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I assume working for nva corporate would be exciting to some. The same folks that make good sales people, stock brokers, and business folks may enjoy the churn and burn of clinic procurement, cutting payroll, and riding out of a clinics formerly good name in an area. If you don’t find decidving both customers and subordinates to be morally troubling, and you think that managing people whose jobs you both could not do, and don’t care to learn how to do is a good leadership and management technique, I suppose a management role with nva would be an attractive opportunity. It would be attractive because, let’s face it, if you were a hotshot business type coming out of school or looking for an opportunity to make a name in the industry, you wouldn’t be doing mergers and aquiditions of mom-and-pop veterinary clinics would you? If you care about veterainary care, or the people that provide it, NVA is not for you. According to their stated business plan/model, their aim is to take advantage of a perceived “growth opportunity” and the “lack of consolidation” in the veterainary field, it is not to improve veterainary care in the clinics they procure.

Cons

Soul sucking. Not able to bring anything to the table for clinics or patients (even if the employee wants to.) Medical care suffers in the name of prying every last “efficient” cent out of a clinic. Made to take advantage of peoples’ affection for their pets in the name of greed. Lacks any discernible aptitude in the field, and shows indifference when this is pointed out. Made to lie repeatedly to subordinate staff about plans for clinics procured. This clearly seems to be a systemic feature of this company. Management is openly dismissive or worse to subordinates. Management is absent and over burdened with responsibilities (or just inept and indifferent).

1.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The memories made with our support team and the hospitals we served before JAB (most recent PE owner) ruined everything. The experience I have added to my resume, getting lots of interest from recruiters/other companies. Being picky for now since they will likely do another round of layoffs. Might as well wait, so I can get an exit package and then snag a new job somewhere less terrible.

Cons

Lack of systems means the simplest task takes 10x longer than it should at any other large company. That is bad enough, but the worst part is new management (turning over constantly) expects everything to happen at a normal company pace because they don't realize how archaic everything is (until they do and then they leave for greener pastures). Need data? here's a blurry pdf, type it in manually! Layoffs around every turn, no job is safe. Making massive profits, regardless of what they tell you, and still giving 0-2% raises and not honoring bonuses Benefits are sub-par, and you will be over-worked and underappreciated here. Word to those here - get out with your sanity, it will be better anywhere else. Interviewing here? Don't bother, you will be tasked with cleaning up impossible messes via shabby workarounds because the systems at NVA are 20+ years old (literally using systems older than the company itself with no real attempt at upgrades). Every RFP or implementation fails because NVA refuses to pay for quality, or the new pegs do not fit these old holes and the process starts over again, seen it happen for a number of projects multiple times. Not going to get better without MASSIVE $$$ investment, which simply has not happened over 5+ years of attempts. Read reviews from any dept. They all sound the same, and the hospital staff in the know will say the same.

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Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.