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National Debt Relief

Engaged Employer

National Debt Relief reviews

3.9

71% would recommend to a friend

(1,583 total reviews)

Alex Kleyner

78% approve of CEO

72% positive business outlook

National Debt Relief has an employee rating of 3.9 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Debt Relief employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Learned about credit and debt management.

Cons

Poor training and structure overall. Micromanaging, Overpromised earnings, Commission structure only works in companies favor. Offshore hires from Dominican Republic taking over ability to earn a livable wage. I was told throughout training and starting in sales that I had potential to easily earn $10k or more per month. Training and management emphasizes great pay however it is impossible to hit commission caps. Each month there was a different excuse as to why we were selling less and less- holidays, tax season etc. The metrics and rules to follow would change daily making it very difficult and distracting to manage. Multiple new training and coaching meetings throughout the day taking away time from selling. The job would be somewhat tolerable if they paid their employees a fraction of what was promised. Everything they implement is to avoid paying employees commission and use intimidation tactics to sales employees. They account for every minute that you are dialing or on a call from the moment you clock in to the moment you leave. One traumatizing phone call after another. Favoritism with lead distribution.

1.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Any pros would be a lie

Cons

My time at National Debt Relief was nothing short of a nightmare, marked by deceptive practices, a toxic work culture, and a complete disregard for employee well-being. From the moment I joined as an inbound debt specialist, I was misled about the nature of the role. What was promised as primarily inbound calls turned out to be predominantly outbound, a fact conveniently omitted during the training phase. Despite my best efforts to meet the company's stringent Key Performance Indicators (KPIs), it quickly became apparent that success was a moving target. The company operated in a constant state of ambiguity, withholding crucial information until after training and then shifting the goalposts without warning. The relentless pressure to meet unrealistic targets left employees perpetually on edge, living in fear of losing their jobs. National Debt Relief's lack of transparency was glaring. Management evaded questions with smoke screens and manipulated statistics to maintain a façade of success. The absence of overtime pay coupled with unrealistic expectations pushed employees to the brink, with many resorting to working excessive hours just to keep up. The company's commission structure was equally unjust. The practice of chargebacks, penalizing employees for circumstances beyond their control, was nothing short of exploitative. Favoritism ran rampant, with certain employees receiving preferential treatment while others faced severe consequences for minor infractions. Moreover, the quality of leads provided was abysmal, further hindering success. Employees were subjected to low-quality leads and micromanagement, creating an environment of perpetual stress and disillusionment. National Debt Relief's attempts to mask negative reviews through deceitful tactics, such as soliciting fake positive reviews, only further underscored the company's lack of integrity. Management's manipulation and empty promises epitomized corporate greed at its worst. In conclusion, my experience at National Debt Relief was a stark reminder of the perils of corporate greed and micromanagement. I urge anyone considering employment with this company to proceed with extreme caution. It's time for National Debt Relief to prioritize ethics and employee well-being over profit margins.

2.0
Mar 27, 2024

Bait and Switch

Recommend
CEO approval
Business Outlook

Pros

It's a job where most average people can earn more than they'd earn at their jobs otherwise. Of course you're happy with 6k/month when you've made 3-4k/month your entire life.

Cons

Company hired my entire training class under the premise that the average sales agent in the company was earning 90-100k/yr. The top 10% of agents in the company were represented as earning 200k/yr+. After finishing training and being able to see the stats for myself, it became clear that even from the top performing teams, the average agent was earning about $6000 a month. This month, only 4% of 800+ sales agents will earn over $8k. Income was grossly (and likely intentionally) misrepresented. Company CEO and VPs constantly email the entire sales floor bragging that the company is reaching record profits and debt enrolled, meanwhile sales agents are making the least they've made in years.

Viewing 10 - 12 of 1,583 Reviews

Glassdoor has 1,599 National Debt Relief reviews submitted anonymously by National Debt Relief employees. Read employee reviews and ratings on Glassdoor to decide if National Debt Relief is right for you.