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National General Insurance

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National General Insurance reviews

3.1

50% would recommend to a friend

(1,620 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 25, 2017
Recommend
CEO approval
Business Outlook

Pros

it's a job. I've met some friendly outgoing nice people working here. This type of jobs attract extrovert personalities so it's easy to make friends here

Cons

Any positive reviews are from Mgmt and Supervisors. False advertising that you can make up to 6 figures here. Impossible. pay is $12 an hour, required to make 19 insurance sales PER DAY before bonus compensation begins. So if you close 19 ins. policies but not one more everyday, you end up with just the base pay. This company makes a LOT of $ off of your sweat and hard work. They're always hiring because the turnover is extremely high. 12 hour days are common and mandatory here. Don't bother unless you're extremely desperate for any job. Extremely unprofessional, stressful environment

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National General Insurance Response
9y
Thank you for your feedback. We certainly agree that we have a team of friendly, outgoing, nice people who work with us! We take great pride in the accomplishments of our agents and the culture that exists in our sales center - client-focused, team-oriented, competitive, and achievement-based. A robust compensation plan is critical to creating such a culture. The plan must be aligned with the goals of the unit as a whole, encourage great customer care, and create the opportunity for agents to make a good living. The plan you describe does not do that, and as such, it is not the plan that we've had active for 4+ years. Our variable compensation requires that agents produce 19 policies per week to become eligible for bonus compensation in any given week. It is not per day as you articulated above. Additionally, their are several ancillary bonus opportunities for agents based on writing quality business. While our agents benefit from the efficiency of technology, multiple carriers and multiple product lines, 19 policies per day is not attainable, and not something we ask agents to achieve. Given the caliber of salespeople we have, transparency around the data, direct feedback from them, and their history of success, we're confident our team knows how they're compensated and understands our expectations of them.
1.0
May 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay. I really can't add any other positive notes. Maybe if they thought of their employees more, I'd have more to share. Vision a mass production line of insurance where making more money is the only priority.

Cons

Archaic systems, old metrics for employee review, not enough staff to handle the workload, lack of vision, poor management. Don't. Work. Here.

2.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The money is good, once you build your pipeline and learn a few sales techniques. Good company to get on your feet financial and good health and dental insurance options.

Cons

Where do i begin? The time restraints are horrible, meaning you only have a few minutes a day to take personal breaks such as bathroom breaks, phone calls, etc. If you go over it they will bring it up in your one on ones. They hover over you as you are trying to make a sale and even if you make a sale and you are not one of the favorites they will pull you off the phone to tell you what you did wrong. This company also bases your commission on a scoring metric, if you don't pass your calls you do not make full commission. Management does not care about family life, anything pertaining to what you need to take care of outside of the job is not cared about, like a sick child, or of you can not work ot or stay late due to family responsibilities. they may say they care but behind the scenes they are taking note and preparing to write you up. Last but not least, the team leads are very rude and aggressive if you do not agree with their methods, they will eventually use that against you. If you can tunnel vision on just the money and ignore all of those things then go for it!

Viewing 10 - 12 of 1,620 Reviews

Glassdoor has 1,662 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.