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      National General Insurance

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      National General Insurance reviews

      3.2

      52% would recommend to a friend

      (1,621 total reviews)

      Peter Rendall

      54% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.9

      Senior management

      National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 20, 2012

      Lousy place to work-promises made and broken

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      management is decent-a fair amount of autonomy with managing my desk.

      Cons

      new ownership is absolutely terrible. No raises or bonuses and they recently sent out a communication saying raises and bonuses this year to everyone and then backtracked and said only if you had an outstanding review....nice for the 3 people that got an outstanding review. Workload is high-250-300 pendings in the claims dept-unmanageable. Ownership doesn't trust anyone and management jumps all over the place trying to keep up with all the changing processes ownership puts out there. Really not a nice place to work. Benefits have steadily gone downhill over the past 3 years as well.

      1.0
      Jun 1, 2012

      Dealing with puppets!

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers! Good location although paying for parking stinks. Direct manager is flexible on scheduling.

      Cons

      Management is a bunch of puppets to ownership. No trust to employees that have been doing the job for years. No respect for employees. Workload is horrible and we keep hearing it is going to get fixed but nothing is ever done. We have heard the same thing from management since the new owners and nothing has changed. Another new president that has said the same things we heard from when the last president was new. The owners originally talked about company being a family and that he believed in raises and bonuses but nothing has been delivered. Horrible claims system. Benefits have decreased substancially.

      3.0
      Apr 19, 2012

      New ownership has no loyalty

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      co-workers want to do a good job for their customers

      Cons

      rotating senior management changing focus to justify their positions, sometimes change is not for the better it is just change

      Viewing 1588 - 1590 of 1,621 Reviews
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      ReviewsNational General Insurance reviews

      Glassdoor has 1,663 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.