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National Security Agency

Engaged Employer

National Security Agency reviews

3.7

73% would recommend to a friend

(345 total reviews)
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Gen. Joshua M. Rudd, USA

Not enough data to show CEO approval

53% positive business outlook

National Security Agency has an employee rating of 3.7 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Security Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

345 reviews
3.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The day to day flexibility is pretty fantastic with credit hours and comp time that allow you to take time off instead of using your regular vacation time. If you play your cards right, you can end up saving up a lot of your regular vacation time which is a nice plus that virtually no other private employer may have. Continuing education programs are top notch with opportunities to work on a job-related graduate courses after work or even during work hours in some cases. There are a lot of offices/groups which allows for bouncing around to different offices when you get bored with where you are. The work-life balance is pretty superb if you play your cards right when it comes to vacation time like I mentioned. Depending on the group you work in, you may have opportunities for paid overtime.

Cons

The environment is a little suffocating sometimes, especially for a young and technical person. A lot of "government" mentality is present -- a lot of people stick to strict schedules and are unwilling to put in an extra few hours to get something done. The inundation of forms, paperwork, performance reviews, etc. often puts a damper on real progress. Most management is very old school and doesn't quite "get" how to manage or "deal with" the younger generations, so there's a clash of ranks once in awhile. Upward mobility can be tough to achieve sometimes because more often than not management waits for someone to retire until their replacement is promoted to fill their place.

2.0
Aug 28, 2017

Falling to pieces

Recommend
CEO approval
Business Outlook

Pros

Truly unique work that sometimes has direct impact on critical national security issues. Many of the front-line employees are great people to work with. Many groups within the agency offer considerable job role flexibility with many opportunities to step up, take on additional responsibilities, and try new things. Agency gives employees lots of opportunities to work in different roles, orgs, and locations. At grades 12 and higher, the pay and benefits are decent, particularly if you have language or computer engineering skills.

Cons

Since the mid-2000s, the corporate culture at NSA has been deteriorating, a process that has only accelerated in the past 24 months. Deplorable management behavior has been seeping down the ranks and now is running rampant even among front-line and mid-level leadership. Lack of funding for promotions has resulted in a hyper-competitiveness for even low-level promotions and results in people being pushed into leadership who exhibit some of the most pernicious management behaviors, including favoritism, scapegoating, bullying and age/gender discrimination. These behaviors go completely unchecked, despite vocal feedback from the workforce. By rewarding those skilled primarily at self-promotion and short-term results, the agency has recently begun to see deterioration of technical talent. Senior management has done nothing to address these serious systemic issues and has instead opted to deny that these problems exist in the first place. Many of the most talented continue to flee. Things are bad and everyone knows it.

1.0
Feb 8, 2018

Consider Looking Elsewhere

Recommend
CEO approval
Business Outlook

Pros

Job Security. Flexible schedule and flexible hours. Can move around within the company. Interesting mission.

Cons

Unfortunately there is extreme favoritism , unfairness, and verbal abuse. If you are a hardworking, conscientious employee you will see things that are very inappropriate. The horrible part is senior leadership ignores what is going on and acts as if everything is okay. As an employee who just wanted to go in to work and do the best job possible (keeping my head down and doing the work right), sadly, you get targeted. I know this is a review and you don't know me at all, but I promise I am not an employee who has issues or starts trouble. Promotions are fought upon based on accomplishment and not performance (in which your supervisor decides who gets what tasking, essentially choosing who gets the best accomplishments). I feel I could write a book about how people are put in managerial positions, do things that are inappropriate, and then remain as managers because no one takes action to correct them. It is nearly impossible to get fired after you complete your probation period. If you are a lazy person who prefers gossiping all day instead of working, throwing others under the bus, kissing up to management, and don't care how you are treated as a person then please go right ahead and apply because you'll fit right in and be happy there.

Viewing 4 - 6 of 345 Reviews

Glassdoor has 408 National Security Agency reviews submitted anonymously by National Security Agency employees. Read employee reviews and ratings on Glassdoor to decide if National Security Agency is right for you.