Network Rail reviews

3.8

74% would recommend to a friend

(2,607 total reviews)

Jeremy Westlake

74% approve of CEO

54% positive business outlook

Network Rail has an employee rating of 3.8 out of 5 stars, based on 2,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Network Rail employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good annual leave, 35 hour standard week, train season ticket discount, central and convenient office, good employer for women (6 months full pay on maternity leave), open to flexible & part time working requests, some great colleagues who become like family, pre-covid - an annual pay rise was highly likely, strong union support and protection

Cons

Pay is no longer competitive particularly in Shared Services, not enough perm jobs (Shared Services uses secondments and FTCs even when perm vacancies exist!), questionable re-org decisions made by those who don’t seem to know what are jobs actually are, job titles/description not fit for purpose, poor management and senior leadership, previous perks (such as paid residential trips for team building/training) are long gone!

3.0
Apr 1, 2022

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- worked with some great people - gain a lot of railway knowledge very quickly - great development opportunities for track staff - fantastic company benefits

Cons

- not the best salaries if you are below Band 4 - lack of communication from senior leadership - a lot of people are expected to work very long/extra hours without the extra pay - hardly any communication regarding pay rises/bonuses since Covid (last pay rise was pre-Covid and no plans to give a rise in 2022 either, who knows about 2023!) - uncertainty over job security because of GBR - unorganised environment/lack of support from managers (depending on which office/depot you work in) - management delegate absolutely everything they can, creating a lot of unnecessary stress for others - need to find much more modern ways of working

1.0
Feb 15, 2022

Shadow of its former self

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues that work hard and support each other.

Cons

Rewards and compensation appear good on paper… but they aren’t leading the market. They talk a good game but can’t live up to their own goals and commitments Progression is impossible; COVID and redundancies will worsen this. They say recruitment is open and fair when it isn’t really. Progression and better jobs rely on who you are mates with. Pay stagnation. The appearance of diversity is more important than anything… even at the expense of equality, fairness and doing things correctly. They treat employees badly and will never admit they have failed you as an employer. HR is archaic, brutal and incompetent. Putting passengers first exploded Band 1 and EGU grades that meant middle management was slashed to pay the bill. Now COVID is finishing the rest off! Executive levels are so out of touch with employees it’s a joke. They are paid more than twice the Prime Minister and have no clue of normal life. Poor employee engagement caused by loss of faith in the organisations leadership and ability to actually make improvements. When improvement is made it’s usually negated by other poor management issues. Executive blame unions for problems when it’s often caused by their failure to follow process or failure to respect the union. I’m not a union supporter but it can’t be hard for an employer to follow processes. Unions are not new to rail.

Viewing 133 - 135 of 2,607 Reviews

Glassdoor has 2,888 Network Rail reviews submitted anonymously by Network Rail employees. Read employee reviews and ratings on Glassdoor to decide if Network Rail is right for you.