New Relic reviews

3.5

62% would recommend to a friend

(1,468 total reviews)
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Ashan Willy

65% approve of CEO

53% positive business outlook

New Relic has an employee rating of 3.5 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Relic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 14, 2018

Life ruining experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, great sales organization.

Cons

The company runs entirely on politics and favoritism. Hard work and intelligence are not valued. I observed favoritism, workplace harassment, alcohol and drug abuse, sexual misconduct and blatant discrimination and sexism. There is zero accountability and management values compliance over innovation and free thinking. Employees were consistently terminated for no good reason, or would get 'pushed out' and quit. HR enabled all of it. My experience working at New Relic destroyed my faith in the tech industry, as I watched any employee with competence and new thinking torn to shreds and shown the door, while other employees with zero results to show for themselves kept their jobs.

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New Relic Response
7y
Thank you for sharing your feedback. This is distressing to hear, to say the least. While we do have systems and procedures in place, through HR and through our ERGs, I realize that for some, it may feel unsafe to pursue those channels. To that end, if you have specifics that we can investigate, I encourage you to provide them through our anonymous third-party reporting site, Ethics Point (https://secure.ethicspoint.com/domain/media/en/gui/40774/index.html). I would also welcome anyone to reach out to me directly. My door is always open. The thing that makes New Relic great is our people and our teams. To be successful, everyone must feel equally safe, authentic and accountable at work, which is important to me and to the whole management team. While I don’t believe this review represents the experience of most people at New Relic, it is clear that you feel differently, and I would like to make that better. Thank you again for providing the feedback, as hard as it was to hear, and for anything else you provide to help us improve. Thanks, Kristy (Chief People Officer)
3.0
Oct 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are what makes this company great. I've made great friends inside and outside of work.

Cons

I work in the People Ops group. It is a mess. We have leaders in our group who do not care about us at all. We have leaders who are completely MIA more often than not or don't respond to any communication. They try to hold us accountable for things they will not do themselves. They sell all of these development opportunities to other groups outside of People Ops and then don't do the same for us. The same managers are always holding private meetings to work on how they protect each other instead of being honest and facing reality. There are a couple of managers who are amazing but you can tell they are being held back by the senior leaders of the group. We have a manager who has been on the team for a long time and no one in the group or outside the group has an ounce of respect or belief in him. He has no idea what he is doing. So instead of fixing the issue they just gave all of his work to another new manager who is clearly drowning. This new manager seems to know how to fix things but also seems to be spinning wheels. The manager who has been here can barely put together a legible written sentence. There are leaders in the group that are not willing to take responsibility or accountability for anything. They just pass the blame to other people. It's ridiculous. People have left and more are leaving. The head of our group is a nice man but he only cares about you when you are meeting with him. He forgets everything after you leave his office. He doesn't always tell the truth.

1.0
Jan 31, 2015

Avoid this place like the plague!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing C Level Executives!

Cons

The absolute worst lower management. Engineering, Sales and especially Administrative Management is lacking skills in more ways that I can note. Coworkers are daily spoken to with disrespect and are railroaded if they stand up for themselves. Horrible place!!

Viewing 10 - 12 of 1,468 Reviews

Glassdoor has 1,576 New Relic reviews submitted anonymously by New Relic employees. Read employee reviews and ratings on Glassdoor to decide if New Relic is right for you.