Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,225 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 238 reviews)); "Good work life balance and Market leader in compliance" ((in 204 reviews)); "Great environment and culture!" ((in 198 reviews)); "Good work culture and work environment" ((in 123 reviews)); "good benefits and on boarding process" ((in 90 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 133 reviews)); "They are cheap and salaries are low" ((in 112 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 26 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Apr 13, 2026

It's a nice time at NiCE

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I started at Nice a few months ago and so far have nothing but good things to say. From an engineering standpoint I can tell that they place a higher emphasis on code and architecture quality than other places I've worked, which has been great. From a work-life standpoint the hybrid schedule is very doable (even for someone that's worked remotely for years). And the company events have been fun and quite common (celebrating March-madness kick off for example). As well the office provides a salad bar lunch and bagels on Wednesdays!

Cons

I haven't been here long enough to speak to the bonus structures, but will update this if I remember.

NiCE Response

3mo

Thanks for your review! Our position as a market leader underscores the value we place on product innovation. You’ve rightly picked up on our vibrant work culture. Our employee surveys consistently reflect high satisfaction, and our year-round calendar of events ensures there’s something for everyone. Wishing you continued success in your career journey with NiCE!

4.0

Apr 8, 2026

Nice place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture and benefits and opportunity to grow

Cons

Only top 20% performers will get good raise and bonus

NiCE Response

3mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

5.0

Apr 7, 2026

Great hybrid setup with strong employee engagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Roles support hybrid setup - Exposure to AI - Great Employee Engagement Activities - Not being micro-managed

Cons

- Can feel very corporate since policies are globally implemented - Performance incentive is annual basis

NiCE Response

3mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

Viewing 7 - 9 of 460 Reviews

Jobs at NiCE

Senior Customer Service Engineer

Remote

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Professional Services Engineer

United States

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Technical Enablement Manager

Remote

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Senior Customer Success Manager

Remote

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Technical Customer Success Manager

United States

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NiCE

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It's a nice time at NiCE

Nice place to work

Great hybrid setup with strong employee engagement

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