Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 210 reviews)); "Great environment and culture!" ((in 199 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 116 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 24 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Sep 5, 2024

Competitive benefits with healthy employee engagment

Technical account manager (tam)

Recommend

CEO approval

Business Outlook

Pros

Healthy employee engagement, hybrid, competitive perks

Cons

Hiring external talents vs promoting deserving and existing talents

NiCE Response

1y

We are glad to know you are enjoying the benefits we offer to all our employees. As you mentioned, we offer our NICE-FLEX hybrid model which provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. We wish you ongoing success in your career journey at NICE.

3.0

Aug 21, 2024

Great benefits and competitive pay, but if you work in the support org you'll be put through the wringer

Advanced support engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, compensation, and lots of perks. Overall company culture is pretty positive and inclusive.

Cons

Support engineers are often set up to fail by virtue of just being "the messenger" and not being able to resolve issues as so many are bugs that need to be escalated to R&D. There are consistently issues that drag on for months on end without resolution once escalated for bug fixes, and the engineers are left to make excuses. It makes for a very stressful and not very rewarding experience when providing the front-line support to customers.

NiCE Response

1y

NICE is a market leader in the industry and provides best in class products to its customers worldwide. We also have a great support team that’s engaged in delivering the best customer experience. We wish you great success in whichever career direction you choose!

4.0

Aug 21, 2024

Nice Company

Import/export specialist

Recommend

CEO approval

Business Outlook

Pros

A company with values, quality employees, a good work environment

Cons

It is very difficult to get a significant salary increase

NiCE Response

1y

We are glad to know you enjoyed the work culture and work life during your career journey with us. We wish you great success in whichever career direction you choose!

Viewing 94 - 96 of 460 Reviews

Jobs at NiCE

Customer Success Manager

United States

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AI Solutions Delivery

Senior Customer Service Engineer

United States

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Technical Customer Success Manager

United States

View job

AI Solution Strategist

United States

View job

NiCE

NiCE reviews

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Reviews about "Compensation"

Competitive benefits with healthy employee engagment

Great benefits and competitive pay, but if you work in the support org you'll be put through the wringer

Nice Company

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