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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Jul 9, 2023

      Managers of Product marketing managers are a really dysfunctional group

      Sr product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Products at NICE are good.

      Cons

      Two managers in my group thought it was normal to scream for 25 minutes as a new employee for no reason. I reported it and was laid off for no reason as soon as the recording on the call was deleted several months later.

      avatar
      NiCE Response
      2y
      Thanks so much for sharing your views. Our employee surveys consistently show that there is great satisfaction with the leadership and communication of our managers. We hire the best talent from the industry and recognize that our employees have lives beyond their work, and we are proud to offer various activities for children as well as a family-friendly environment. We wish you the best of luck with your future career journey.
      1.0
      Jun 22, 2023

      Systemic abuse, misogynistic, gaslighting management - there is no leadership

      Director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers were some of the most professional and smartest folks I have worked with in my 25 years in the business, and the experiences, customers, partners during my time were invaluable. Could have achieved so much if management could get out of their own way and leave people alone to do the job they were hired to do, with accountability, of course.

      Cons

      Micromanagement, negativity, baseless accusations, gaslighting, endless duplication of reporting and lack of accountability for management for their actions or lack thereof. It is inconceivable how people can get positive feedback from groups, co-workers and partners they work with, yet get nothing but negative feedback from management. It is inconceivable how a group can be chastised for not accomplishing objectives when objectives and goals are not clearly defined. I would never presume to tell someone where they should or should not work. I can only say I would never work here again, and would never recommend it as a place to work to anyone I loathed, much less anyone I cared about. Wouldn’t wish it on my worst enemy, if I had one.

      3.0
      Apr 19, 2023

      Layoffs

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team Hybrid 2 days a week in office schedule

      Cons

      Toxic upper management Layoffs they try to hide

      avatar
      NiCE Response
      3y
      Thanks for sharing your feedback. We were glad to read that you are happy with your team and the hybrid work environment. We recommend that you reach out to your manager / HR business partner to further discuss your specific concerns. We wish you ongoing success at NICE!
      Viewing 97 - 99 of 3,046 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.