Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,214 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 213 reviews)); "Great environment and culture!" ((in 201 reviews)); "Good work culture and work environment" ((in 121 reviews)); "good benefits and on boarding process" ((in 84 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by demographic groups

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NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Feb 20, 2026

Good employee engagement, but not 100% remote WFH

Project manager

Recommend

CEO approval

Business Outlook

Pros

NICE has good employee engagement, they have monthly activities where employees can participate in and socialize with colleagues.

Cons

No retirement fund even for long tenured employees in the Philippines, no stock options for employees in the Philippines, majority of the training modules are mostly self-delivered and self-taught through online modules and not classroom setting (difficult when your learning style is a social-interpersonal learner). Not 100% remote, need to report to onsite office at BGC twice a week.

NiCE Response

3mo

Thank you for your review. We’re glad to hear you value employee engagement and opportunities to connect with colleagues. At NiCE, we’re committed to investing in our people by fostering a positive work culture. This is reflected in initiatives such as our NiCE FLEX hybrid model, which offers flexibility with two days in the office each week and three days of remote work. We regularly review our benefits to ensure they continue to support our employees’ evolving needs. We wish you continued success in your career journey at NiCE!

3.0

Feb 20, 2026

nice

Engineer

Recommend

CEO approval

Business Outlook

Pros

nice kind and welcoming overall great

Cons

short notice vague unreasonable hard to communicate

NiCE Response

3mo

Thank you for sharing your experience. Our annual employee surveys consistently reflect great satisfaction with the work culture and leadership. Wishing you continued success in your career journey with us.

1.0

Feb 19, 2026

Downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hybrid work schedule = 2 days in office (better than 3 days in office) - Friendly individuals - Decent internal processes

Cons

- Severely underpaid -> e.g. Sales hemorrhaging high performers to competition. - A lot of internal politics (play the game or get trampled on) - R&D is a mess - Workforce is drastically moving overseas.

NiCE Response

3mo

Thank you for your review. We hire top talent, and our performance-driven culture ensures strong contributors are recognized and rewarded. Our robust sales support system offers extensive enablement training and guidance, helping our team succeed and earn competitive compensation. We wish you the best for your professional endeavors.

Viewing 109 - 111 of 3,046 Reviews

Jobs at NiCE

Sales Development Representative Intern

Sandy, UT

View job

Sales Development Representative

Director Product Management

GTM Orchestration Director

Remote

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NiCE

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Good employee engagement, but not 100% remote WFH

nice

Downhill

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