Noom reviews

2.6

25% would recommend to a friend

(1,383 total reviews)

Geoff Cook

6% approve of CEO

14% positive business outlook

Noom has an employee rating of 2.6 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Noom employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Feb 16, 2017

They incentivize positive reviews.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly supportive of work life balance for everyone except for the engineers. They do genuinely treat you as a human beings. They provide free lunch (but this gets old quick). Lots of cake. There are some people that work incredibly hard to help steer the ship, but aren't given the recognition for their truly incredible efforts. They pay well.

Cons

They ask employees to write positive reviews for recruiting purposes. There's such a lack of direction and so many pivot changes as far as the goals of the company. It makes the work you do feel meaningless when the priorities of the company change on a dime. They switch up the project teams every few weeks so you don't really have time to develop an effective relationship with team members. Somehow the work of the teams seems to always fall on the shoulders of one individual in the group. Conflicting opinions between project managers often go unresolved. The heads of the company are deaf to the voices of the senior management. The company has at times been wildly inappropriate. There's definitely some strange cultural and way beyond unprofessional speaking to both men and women. This isn't just some office non-PC kidding around, it's some next level stuff. The lunch thing is nice at first, but it definitely gets old.

1.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

This is the worst paying job I've ever had. The caseloads are extremely high. They often hovered around 350 ACTIVE clients per coach and about 600-800 inactive clients (some of which became active when they needed help). The culture emphasized a toxic happiness. You weren't allowed to be anything other than that. Brain washing strategies and tactics were constantly employed. Employees are encouraged to fill out glassdoor and other job surveys. This is why you see a slew of good ratings after a negative review. In several meetings the higher ups read the negative reviews in front of everyone and told us that these reviews impact our company (your job). This is why you see a bunch of five star reviews from people that have only been working there a few months. If you bring up issues in a meeting they immediately tell you that the grass isn't greener and that if you can't agree they will be happy to help you leave. For that last reason, I waited several months after leaving the company before leaving my review. I had started to believe I couldn't do better than NOOM because its what they all brainwashed us to believe. When I finally left I walked into a similar job elsewhere and immediately was given a 30% raise, plus a benefits package that puts NOOM to shame. Plus, a better worklife balance and an environment where my thoughts and opinions are taken seriously. They are all liars. I hope more current employees realize their worth. You can do better. The health coaching field is expanding rapidly. Almost EVERYBODY now pays significantly more than NOOM.

1.0
Feb 27, 2020

Terrible

Recommend
CEO approval
Business Outlook

Pros

Very flexible. Work is remote

Cons

Where to start... First off, they pay coaches terribly. And you can do extra work by being in a 'guild' and not get paid any more for that extra work. Don't expect to get to use any of your knowledge aside from motivational interviewing. You're a Dietitian? Doesn't matter! you don't get to use your knowledge to actually help people make healthy changes. The simple-minded plan behind the 'sustainable' weight loss is calories in, calories out. Get ready to use lots of gifs and emojis or be accused of not being "Noomy" enough. Stay away and get a job where you can actually help people make healthy change. The ONLY reason I stay is for the flexibility

Viewing 13 - 15 of 1,383 Reviews

Glassdoor has 1,430 Noom reviews submitted anonymously by Noom employees. Read employee reviews and ratings on Glassdoor to decide if Noom is right for you.