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O'Reilly Auto Parts

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O'Reilly Auto Parts reviews

3.1

48% would recommend to a friend

(4,776 total reviews)

Brad Beckham

59% approve of CEO

46% positive business outlook

O'Reilly Auto Parts has an employee rating of 3.1 out of 5 stars, based on 4,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The O'Reilly Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Parts discount is great, starts on day one Remote work Worked with some really talented and nice people in IT

Cons

Where do I begin? After each statement append "remember its retail" The general corporate culture is micro management Exec leadership forgets without IT they would not have a company so they nickel and dime everything to death which gives you a tech stack that is horribly outdated and tons of organically built, kludgy code, with the belief there is no problem. Pay is 15-20 percent under current market wages Benefits are not very good and expensive Tech stack is outdated and kludged together. Think if Ikea created software. I have nothing against open source, the problem is if you go that route you have to have a firm grasp of direction and hire talented, skilled people. They fail on both. Most all of the code is a kludge or was written as mediocre 10-15 years ago standards. Salary employees have to give 30 days notice to keep/use your time off. Who does that? The company caters to the LCD employee, in a retail operation that's pretty low. Now contrast that with someone with a technical education (IT staff), feels like you are in high school all over again. Completely incompetent employees are retained, so that sets the morale very low among those who produce and try to solve problems. To be perfectly honest, the group I was in was the most hostile angry group of employees I had ever met in a professional setting. In the two years I was there, I learned why. Including my departure there were 4 employees that left the company in a group of approximately 10 (%40 turnover for you non-math majors). If that doesn't speak volumes, nothing does. There was no leadership, if you point out the obvious, the response is for you to come up with a solution to solve it. Basically do the job of leadership without getting paid, it was beyond pathetic. This bred the behavior of don't speak up because nothing will change unless you change it and you won't get any support if you try. In fact you will become despised for rocking the boat. One last item, this makes me chuckle still. The CEO kept talking about the O'Reilly "secret sauce". If you are referring to getting overworked and underpaid, that would be it. Fortunately not much is expected so mediocrity is the standard and stagnation is the rule.

4.0
Nov 11, 2016

A good company that could be great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of advancement opportunity. Company tries to instill a good culture and tends to trust the decisions of its people (unless they are bad decisions). They've been in business long enough to be able to tell the difference most of the time. Decent benefits, 401k with matching, stock purchase program,1 week paid vacation after 1 year, 2 weeks after 2 years, 3 weeks after 7 plus paid holidays 5 or 6 times a year for full timers.

Cons

Pay raises are insultingly low, even for top performers unless you threaten to quit. Then it's suddenly like you've just discovered you've got a rich uncle. Saw many good people leave when a respectful raise could have kept them from getting discouraged and looking at the want ads. Type of environment you work in daily is largely dependent on the type of Store Manager your location has. That can vary widely, but if you get a good one it can be a great job most days if customer service doesn't bother you.

3.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Stocks are doing GREAT Best Quality Staff is from CSK Great Employee discounts Offshoring Companies WILL improve bottom line Top Heavy, Boat Anchor Senior Managers will be replaced

Cons

No Dividends IT Department is in Chaos Billing Dept is a mess Too many 'Directors' without Direction. IT dept cannot figure out how to set up WIFI Employees have to use LOTUS NOTES There are Employees who CANNOT use a computer and have assistants do their work There is no Data Governance or Data Integrity

Viewing 7 - 9 of 4,776 Reviews

Glassdoor has 4,901 O'Reilly Auto Parts reviews submitted anonymously by O'Reilly Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if O'Reilly Auto Parts is right for you.