Oak Street Health reviews

3.3

50% would recommend to a friend

(1,850 total reviews)

Creagh Milford

25% approve of CEO

42% positive business outlook

Oak Street Health has an employee rating of 3.3 out of 5 stars, based on 1,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Oak Street Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Above average salary, low cost high quality benefits, decent bonuses, good amount of PTO

Cons

I was a practice manager and there was no work/life balance - sure, I got above market pay, but that was given with the expectation that I would work 60-70 hours per week and skip lunch on a daily basis. The company's "corporate credit card" is a joke - they put it in your name, it's on your credit report as a new/open account, and you are responsible for paying the balance every month, they will reimburse you. I opted to use my own personal credit card - this was used to purchase basic supplies for the clinic, I was running up $1200+ per month and their reimbursement is so slow I got stuck paying interest. My boss was/is completely and utterly incompetent - he had zero experience in the field and had never managed people in his life. He was an overbearing micro-manager and one of the main reasons I left that job. I find the practices of this company to be predatory. They only service seniors and make their money through running a full risk Part B program - it is in this companies best interest to steer their elderly patients to a Humana HMO Medicare plan...it is not in the patient's best interest - the plans are AWFUL with high deductibles, high co-insurance, and super limited networks. There is even a role at this company where the specific duty is to talk vulnerable seniors into joining an inferior Medicare plan to help with the company's bottom line. If you have a soul, this company won't sit well with you. The thing that always got me is how they disguised this ugly thing they did under a mask of "rebuilding healthcare as it should be." They also are fine to walk on, and in some cases, cross the line when it comes to Medicare/healthcare laws. I know of several clinics that were/are straight up giving patients gift cards for coming to appointments - in my world that is called inducement. No doctor's office should have to pay patients to come to their clinic. The insane focus on growth above everything else told me that this company is just a Harvard boy's investment, meant to be grown and sold to the highest bidder. I'm not willing to invest myself in that.

1.0
Nov 18, 2021

Corrupt and Greedy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Co-Workers Interacting with the community beneficial for the patients that actually needed medical care

Cons

First, I'd like to say that all of the 5 Star Reviews here are fake and planted by management. I can guarantee you that the feelings about the company are not that positive all round. All they care about here is money and how much business you can bring in. They act like they're in it for the patient, but once you've been involved with the company long enough, you realize how greedy they actually are. People are just numbers in there. They bring insurance agents into the clinics to convince these poor medicare patients to change their insurance just so that they can come on as a patient at the clinic and have to endure countless unnecessary appointments. I'm pretty sure that's a federal violation. Working at Oak Street was the worst working experience I've had thus far. I felt icky going to work everyday. There was so much pressure to force people who were completely fine with their current primary care physicians to switch insurance companies JUST to become a patient with us. Having insurance agents around all the time just added more pressure to the situation, as they were expecting leads from us and vice versa. Overall, Oak Street is in it for the money, and nothing else.

1.0
Sep 3, 2019

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

My boss was good but wasn't really able to handle my complaints and help me out. Work hours are good but benefits and pay are not very good.

Cons

Many people that work there are still on the high school mentality. Will make you feel terrible for not knowing something and people talk behind your back and ridicule you. Terrible work culture. No one truly wants to help you but is out mainly for themselves. Management is not leading very well at all. Avoid this place!

avatar
Oak Street Health Response
6y
Thank you for taking time to review your experience. We appreciate the diverse perspectives as we work together to advance our mission to rebuild healthcare as it should be. We take employee concerns seriously and encourage dialogue to identify and resolve issues. One of our goals is to create additional forums to create solutions and take action on items that are top of mind for teammates.
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