Oak Street Health reviews

3.3

50% would recommend to a friend

(1,851 total reviews)

Creagh Milford

25% approve of CEO

42% positive business outlook

Oak Street Health has an employee rating of 3.3 out of 5 stars, based on 1,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Oak Street Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 1, 2017
Recommend
CEO approval
Business Outlook

Pros

The mission in itself is nobel Depending on your manager there was flexibility and a great team environment

Cons

It's clear as day that many "positive" reviews on here are fake. The least they can do is make it look less obvious. Back to back 5 star reviews whenever there's a negative one. Outreach teams are forced to go to food pantries, senior homes and faith based organizations with the sole purpose of obtaining elderly folks information and possibly their Medicare info all to get them an appointment. The least they can do is actually volunteer and give back to these organizations or people. There is great pressure to get these older adults to make appointments especially around Medicare open enrollment (Oct-Dec). Some people DO GENUINELY care about the mission but others see these kind elders as numbers. There was a point where ethics were questionable

1.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

You get gift cards sometimes but other than that, literally nothing.

Cons

For the love of god, work anywhere else. I was constantly screamed at and harassed by my coworkers. At one point, my coworkers went THROUGH my file cabinet and I was reprimanded for leaving it unlocked. I was VERY clear about being Jewish and one of my coworkers would put very Christian prayers in our group chat every time they had some kind of problem with me. I would express my concerns about the toxic work environment and was gaslit and told that “I was being sensitive.” I would have full on panic attacks on Sunday nights because I would have to go there on Monday. Regional management was just a bunch of 20 somethings on a power trip. It was a GREAT week of no one threatened to fire me and I was one of the top performers in the region. After I quit, I got contacted by reporters because they’re apparently being investigated by the SEC for transportation fraud. I was also the top performer in my office, but given the lowest base commission.

1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

boss was nice, benefits were decent, good cause and as far as I can tell, they're doing good things for their demographic.

Cons

I applied thinking this was a public health worker job. It's not. It's sales. You have a base pay but there's bonuses based on how many patients you bring in, whom you're expected to call at least once every two weeks. Naturally, many people yelled at me to stop calling. And my clinic wasn't even open yet so there was almost no reason to call most people, but Salesforce would mess our numbers [and pay] if we didn't do so. Training was fluff Backstabbing was almost encouraged because we were all lowkey fighting for leads since our pay depended on it. There was no solidarity among coworkers, I was constantly getting thrown under the bus competing for leads. Your job as an outreach worker is basically just bribery. We had constant raffles and if we could get people's Medicare info when filling out a raffle ticket, they were more likely to win. Any tickets without it were ignored. I don't know if it's violating anyone's privacy, but it certainly felt like it. The mission is genuinely good, and that's what made me excited to work here. Accessible healthcare is extremely important and I'm glad OSH exists. But the way things go behind the scenes, something doesn't feel right. Don't expect much help if you have any disabilities that could keep you from meeting neurotypical expectations.

Viewing 19 - 21 of 1,851 Reviews

Glassdoor has 1,886 Oak Street Health reviews submitted anonymously by Oak Street Health employees. Read employee reviews and ratings on Glassdoor to decide if Oak Street Health is right for you.