On reviews

3.0

43% would recommend to a friend

(267 total reviews)

43% positive business outlook

On has an employee rating of 3.0 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have an average working experience there. The On employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

267 reviews
2.0
Sep 4, 2022

The great fall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees working with customers are an amazing group of people Benefits are great

Cons

Major issues are ignored until a great employee leaves Pay is not competitive at all Poor or complete lack of communication Extremely understaffed

2.0
Aug 29, 2022

Overworked, Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard-working community of people Sustainability focused

Cons

The HR department has a high turnover rate. They falsely advertise competitive wages. Bonuses are not guaranteed. Long hours for little reward or falsely promised rewards in the future. Management and Leadership are not on the same page. Uneducated managers are making uneducated decisions on salaries.

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people come to On and work incredibly hard to build a very cool product

Cons

Legacy employees get clear preferential treatment. Leadership talks behind people’s backs while pretending it’s a flat, open culture — it’s actually bureaucratic and cliquey. HR leadership copies consulting frameworks (Bain/McKinsey style) and pushes buzzwords like "Radical Candor," "strat house," and "9-box" without substance or genuine respect for people. Feedback culture is performative — people avoid honest feedback for fear of retaliation. Lots of people in leadership roles with no idea what they’re doing. Most people are doing 7-9 jobs at the same time. Zurich leadership takes major legal risks in North America that should concern any HR/compliance pro.

avatar
On Response
10mo
Thank you for taking the time to share your review. We’re sorry to hear this was your experience at On. We know that leaders are key to building a culture of trust – not just in principle, but in everyday behavior. Becoming a leader at On includes leadership onboarding and training, and we’re continuing to invest in this to better equip people to lead with clarity, accountability, and empathy. We consider feedback an important tool across the organization. We rolled out new feedback processes last year, including upward feedback where team members give feedback to their direct leader. And through our annual Engagement Survey, we review and take action on the feedback we receive from our teams. We're committed to building an environment with safe and open communication, as this is a key to the growth of everyone at On. We'll take on all your feedback and continue the work to make sure our teams can thrive with us.
Viewing 10 - 12 of 267 Reviews

Glassdoor has 361 On reviews submitted anonymously by On employees. Read employee reviews and ratings on Glassdoor to decide if On is right for you.