OneSupport reviews

3.0

34% would recommend to a friend

(97 total reviews)
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Anthony Herrera

36% approve of CEO

27% positive business outlook

Reviews by job title

97 reviews

Reviews about "Culture"

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1.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

T2's a extremely helpful, more so than they are paid to be. If they had any self respect they would bail from this joke of a company ASAP.

Cons

EVERYTHING. They expect you to work for multiple companies for $12 an hour. It's an absolute joke. The wiki that is suppose to direct you on how you should carry out carious scenarios is frequently incorrect and you will be penalized for acting on it, even though it's the official documentation. Oh and you better stay up to date on all these various companies they force you to work for, at $12 an hour, otherwise you can forfeit your raises. The QA metrics are ridiculous. You aren't expected to be a person, or even a competent technician, just a robot that regurgitates a script that fulfils the QA requirements. This is literally a go nowhere company.

3.0
Nov 21, 2023
Recommend
CEO approval
Business Outlook

Pros

-By getting to occasionally switch from contract to contract it can break up the work -Training was long enough to feel well prepared for role, training team was very helpful -teamwork made the job easier, easy ability to chat with coworkers and ask questions

Cons

-Call center work is inherently customer service based, making day to day work a lot of emotional labor

Viewing 7 - 9 of 97 Reviews

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