OneTrust reviews

3.3

53% would recommend to a friend

(1,383 total reviews)
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John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 16, 2024

Lack of Leadership

Recommend
CEO approval
Business Outlook

Pros

The commercial legal team's leadership offers growth and guidance for attorneys to continue to grow.

Cons

A lack of clarity around role and responsibility, even when guidance has been repeatedly requested. A lack of leadership from the executives and upper management on the legal team as well leading to a disorganized team. Leadership also has an unwillingness to hear, let alone discuss, alternate view points. OneTrust tends to only recognize good employees when you force their hand. I would recommend this job as a stepping stone on resume but would not pursue a long term career here.

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OneTrust Response
2y
Thank you for sharing your experience on the Legal team. It's great to see your immediate team fostered an environment of growth and support. We're disappointed to see the rest of your experience at OneTrust didn't meet your expectations. The OT Executive Leadership Team has introduced a lot of new projects and initiatives over the past 18 months to support our employees globally. One of these things is our employee engagement survey. This is a great way for our employees at all levels to give anonymous feedback to our leaders about anything and everything; this gives our people a voice to ensure they have a place where they can do their best work. We also recently had our first-ever internal hackathon. All employees were invited to participate, and we had 30+ teams from around the world who contributed real solutions to real challenges internally and externally. The winning teams received a monetary prize for their innovative, incredible work; it was an amazing way for our global workforce to make a big impact and be recognized for their fresh ideas. Additionally, we recognize teams quarterly in our Values Spotlight Awards which come with a monetary reward as well. Lastly, our values promote an open-door environment. Our Executive team encourages conversation with all employees. Our CEO has even conducted global roundtables where he visited several of our offices to talk to employees and listen to their ideas and feedback. We know we have a long way to go, and trust transformation will continue to change the landscape we operate in, but we couldn't be more excited for what's in store for OneTrust's future. Thanks again for your feedback, and we wish you well in your career journey.
2.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Top-notch benefits and pay is within expectations -Good work/life balance -Performance review process rolled out this year and second iteration is already rolled out for next cycle based on feedback -Product is actually good and gets improved quickly -Company has a bright future if it starts to focus on customers and employees

Cons

-Culture is non-existent after acquisitions (teams in diff roles and diff clouds don't work towards shared goal) -MILES of red tape that makes it hard for customers to do business with OneTrust -Processes aren't communicated clearly and not enough enablement for customer-facing teams (sales, CS, solutions) -Business priorities #1-10 are to IPO, not focused on customer satisfaction or employee happiness/growth -Overpromise and underdeliver on promotability/merit increases

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OneTrust Response
2y
Thank you for taking the time to share your experience. It's great to see you enjoyed your benefits, work/life balance, and the new performance management process. We're proud of the work our People team has done to roll out improved benefits, performance reviews, and a more balanced, flexible work environment. We know we still have work to do in this area, so we're excited to see how these get even better in the future. Our Engineering and Product teams have also done an incredible job to build our market-leading product and improve it based on customer feedback. We went through a lot of change in the past 18 months. After acquiring several companies, beginning to scale, and shifting from product to platform, we acknowledge that our culture changed drastically as well. That's why OneTrust leaders started rolling out quarterly, anonymous employee engagement surveys to get actionable feedback and introduced new company values to re-center our culture. Our leaders are also always reevaluating our work to ensure we're aligning with market needs and our people; it's necessary with the exciting, dynamic industry we're in. We have this work outlined in our companywide OnePlan, which is our strategic approach to our goals. Becoming IPO-ready is certainly one of our goals, and we have several others as well. We look forward to the future of OneTrust as our people continue to meet their goals and build a bigger and better OneTrust. Thanks again for your feedback.
1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

There were good people who worked here from the time the company was founded until 2022.

Cons

Almost too many to list. The review headline does state the obvious around this pyramid scheme of companies where only the top of the pyramid is set to benefit. If they could lower everyone's compensation they would. If they can not do that legally then layoffs are the answer.

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OneTrust Response
3y
Thank you for taking the time to share your OneTrust experience with us. We agree that our employees are some of the best talent out there. We wouldn't be the category-defining, market leader we are today without the team we've built over the past seven years. Last year, we moved from a high-growth start up to a company focused on long-term growth and value for our customers. We welcomed a number of acquired companies and new leadership to build and scale the leading Trust Intelligence Platform. Since then, we've introduced and built upon several other initiatives internally to make sure our people can do their best work. Some of that includes phase one of an annual performance management process, new company values, investing in DEI and Employee Trust Groups to support our values and our employees' beliefs, enhanced benefits like 14+ weeks paid parental leave globally, and so much more. We also received internal feedback that employees wanted more information about OneTrust's financials. In the spirit of transparency, we introduced regular "Inside the Numbers" sessions with our CFO that take a deeper dive into our company's finances beyond what's shared in our quarterly All Hands hosted by our CEO. What an incredible opportunity for our people to learn directly from our CFO! These sessions provide understanding around the impact of our people's work and how OneTrust is performing as a whole. We look forward to future Inside the Numbers sessions so that we can continue to learn about OT's performance directly from our executive leaders. We're always looking for ways to improve, and we know we have more impactful work ahead. That's what makes OT an exciting place to be - so that we can all build a foundation together for a bigger and better OneTrust. Thanks again for sharing your perspective.
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Glassdoor has 1,501 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.